HOME by tales of paws — Local services in Johor

Dogs were stressed and acting out as a result. They showed multiple signs of stress:

antagonising each other Peeing everywhere - sometimes to mark territory and sometimes out of anxiousness. They were also constantly having their ears tucked back (a clear sing of stress). The border collies were showing this the most. sinking their heads to the ground when you pet them, no matter how gentle you are (I will elaborate on the lack of instructions later) finding quiet corners to hide/sleep/lay down. The ones I saw doing this looked like they did not want to be there. fluffier dogs staying at the air coolers. They looked like the heat was killing them. Tbh, we were also suffering from the heat and it was not even that hot of a day. There was just no aircon and the fluffy dogs are just not built for our heat.

Other practices that were bad: forcing the dogs into our laps, either through carrying or by pushing them hard into our laps. We told the staff multiple times we dont want to force the dogs to sit on us but they kept insisting and doing this against the dogs (or our own) will. Same for the pictures. The dogs looked like literal prisoners and looked so sad when we went to sit with them no instructions on dog care. A boy kept picking up and moving corgis around and nobody taught him what to do/not do. It also made it difficult for us to engage with the dogs in an appropriate/stimulating way. Each dogs have their preferences, Im sure. getting to know each dog better would be great for both us and for the stimulation of the dogs themselves (especially for border collies) no stimulating activities for the dogs, and for visitor-dog interaction. No treats, no toys, no education to us of what tricks they have learned. Dogs will feel more rewarded for their interactions with visitors if there was more stimulation during that time also. And visitors like us would love to be involved in that process. Especially when you have very intelligent dogs like afghan hounds and border collies that need a lot of stimulation, you can see how upset and bored these dogs are in this environment. For such a high price, the free drink is just water. Not even a tea. That sucks. and the ice cream is just a cheap solero. The "free" photo is also a terrible quality polaroid. At least invest in a proper camera and photo printer.

I can go on, but these are the main things. It's not difficult...

At a cat and dog cafe called HOME by Tales Of Paws in Johor Bahru, Malaysia, I am warning to all my friends and family to think twice before entering this place. Enter at your own risk. My overal experience is bad, they only care about money and ignore children’s safety. It’s my personalfeeling, do not accept rebuttal.

The corgi dogs were very aggressive, chasing and biting each other, constantly barking and fighting. They didn't listen to the staff and it took two adults to scare one away. Don't go if you don't want children to get hurt!

The management was very inflexibility and seems they only care about money not children’s safety. My girl was almost bitten by a dog, and after only 5 minutes, she cried and said she didn't want to play anymore. We wanted to switch to another adult to accompany the brother, but the staff did not allow it and said we had to pay another 98 Ringgit! You heard that right. When we asked if we could switch to the cheaper option of playing with the cats for 78 Ringgit, the staff said we had to buy another ticket! Yes, we paid 98 Ringgit and only stayed for 5 minutes. It was outrageously expensive!

The staff couldn't control the dogs, and when the parents said they would watch their children from outside, the staff still insisted we must pay 98 Ringgit. Are they insane about money?

This was the worst experience ever with cats and dogs in Singapore, Malaysia, Thailand, and Vietnam. I suggest that all friends give this lousy place a miss: HOME by Tales Of Paws. Enter at...

i thought that this was a pretty great experience in general, just want to feedback on a few things and hopefully this place will improve

1. the way the staff were handling the dogs..it appeared rough, there were alot of pulling and pushing and it was evident that they lack the experience in handling dogs. they were constantly carrying dogs by their armpits or not using their other hand to support the bigger, heavier dogs. the pulling and forcing of dogs to sit for a photo is something that i simply cannot accept.

2. the environment was so HOT
the place had aircon but most of it was still warm and considering that most of the dogs there were double coated, they were suffering..the malamutes and bernese mountains were panting and salivating like crazy sitting infront of the coolers, and i kid you not..i thought one of them was having a heat stroke.

3. there were kinda no house rules..no instructions given they just open the gate to let us in after we sanitised our hands and put the shoe covers on. kids were dragging and pulling the dogs, we were allowed to carry the dogs even those with long bodies & big dogs which almost 99% of the guest do not know the proper way of carrying. as someone who works with dogs in sg, it was truly a culture shock to know that the people here absolutely do not care if the customers are handling their pups responsibly

as much as i enjoyed my session, i will most likely never return. hopefully the staff can treat the...