9ty1ne — Local services in Kuala Lumpur

Very disappointed with my first visit. This was my first time trying this salon, and I had high expectations. I made an appointment in advance and even adjusted my work schedule to be on time. But when I arrived, I was told that no stylist had been arranged for me.

Then, to my surprise, I was informed that the stylist I booked was actually from another brand under the same group, and I was asked if I wanted to go there instead.

What’s the point of making an appointment if it’s not properly handled? Poor coordination and lack of communication. Definitely not the kind of first impression I...

I made a 5:30 PM appointment for myself and two friends today. When we arrived, no one greeted us or offered assistance. We waited for nearly 50 minutes, and only then did my friend begin their haircut. I hadn’t even been attended to yet. The staff had poor customer service, and there was no communication or explanation about the long wait time.

Additionally, when my girlfriend had her hair washed, the staff was careless—her clothes got soaked, and her hair wasn‘t even properly washed. Overall, the service was extremely disappointing, and we won’t...

The barbers there are professional, friendly, and really paid attention to what I wanted. The haircut was sharp and clean—exactly what I was looking for. They didn’t rush through it, and the detail was on point. I also appreciated the extra effort with the styling and advice on how to maintain the look.

Highly recommend this place if you’re looking for quality cuts, good service, and a barbershop that genuinely cares about its customers. I’ll definitely be...