You are so unlucky if you pick this out of thousands of repair shops near this area as you may encounter with the most unpleasant experiences like mine.. 1)This Chinese man claims inspection fee rm30 as a bait, where scam begins.. 2)When worker arrives, you leave he to inspect. Shortly after that, he says repair done, asking for sky high fee WITHOUT gaining your approval in advance of the changing part price/technical repair fee amount. 3)This moment you should ask him to leave if you lucky by paying him rm30, as on top of this inspection fee, there are unreasonable hidden charges for transport, workmanship original spare part (actually is low quality cheap China spare part without proper packaging that spoils shortly afterwards). 4)The Chinese man on the line keeps persuading you, promise to give 2 months warranty and after sale service to make you pay. 5)You maybe kind, you trust people, you finally pay. He then send you a casual e-receipt written on the simplest receipt book bought from stationery shop WITHOUT company name, logo, telephone number & address. Just date, a simple signature with chop. You feel amiss, but still accept it out of trust. 6)Less than one month later, your appliance break down again. You call he to come and check. He doesn't bother to reply you, never come and finally BLOCK you. Can you believe if this is a genuine business?
Here's the proofs of this camouflage, untrustworthy, problematic business with swindling intentions: 1)A lots of unreasonable hidden charges. 2)Cheated with second hand/low quality China spare part with high price. 3)No proper receipt issued because the company doesn't exist, the address on Google map is FAKE, with intention of cheating, easy escape from any responsibility or possible legal action against them. 4)Warranty never honoured, empty promises. Cut you off right after sale, leaving you with no other number to call when issues emerged, very irresponsible. 5)All those hard sell 5 stars fake reviews by weird names were forced to make by his foreign labor workers. You think all Indonesian Burmese will call a Chinese man with high charges for repair works?
So, is it justified that I call him con man for all his malicious acts?
This Chinese man' bullying, untrustworthy behaviours already ruined his shop with zero credibility and gained title of CON MAN/SCAMMER just simply by NOT HONOURING WARRANTY that issued by himself which with his own...
ย ย ย Read moreI wanted to share my recent experience with Daniel, the company's account manager. Daniel reached out to me to extend his sincere apologies for the unfortunate situation caused by Salman, who, it appears, had dishonest intentions while working as a contractor for this company.
I was informed that Daniel and the management team promptly took action by filing a police report against Salman, and when confronted, he agreed to make amends by refunding all the losses incurred by individuals like myself. To my surprise, Daniel immediately processed a refund for the amount I had lost.
This act of integrity and responsibility on the company's part truly reflects the commitment to customer satisfaction. I highly recommend the services to anyone in need, as it's clear that the team operates with honesty and dedication.
Great job, Daniel, and the entire crew! Keep up the exceptional work, and thank you for resolving this...
ย ย ย Read moreOne of the WORST service i ever received. I will NOT / NEVER recommend you to use their service at all!!
Service incurred Repair of washing Machine and fridge
Repair technician is never on time and after agreeing on a date they never show up. They will never call to inform you that they will be late or cannot make it . They just leave you waiting!!
They agreed to provide 3 months warranty after fixing my fridge but after the service it was still have leaking issue. Been asking them to come back and check my fridge but they never come and have been giving me so many different excuses.
As for the washing machine, after the service the machine couldn't work, so they agreed to give a refund. But it has been A MONTH and they have not refund any thing, keep providing empty promises.
VERY...
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