Cancun Riviera Maya — Local services in Cancún

Beware!!! This company would put your lives in risk!!! We booked a trip to Isla de Mujeres in a Catamaran to have fun during our trip in Cancun. On Friday January 13, 2023 the weather was very bad, it was raining, the ocean was very dangerous with huge waves. The company was aware of the Weather, like they said in the message the owner sent me, they have been in the industry for 20 years, they should be more upfront and let the people know what to expect. After 10 minutes of the trip, started to rain very heavy. The fun of taking the Catamaran to Isla de Muejres is to listen to music, drink and have fun with your family or friends, well that was not our experience. We didn't drink, eat, had fun or even listen to music. The waves were so big, the water was splashing inside the Catamaran and not in a fun way. The glasses, plates and bottles were breaking , our lifes were in danger and the company don't really care. We decided to take the ferry back to Cancun beacuse the crew stated the trip back was going to be rough. We sent a message to the company and they said we were making a huge show, hello! Our lives were in danger! Family with kids on the boats were in danger. The kids were throwing up, people were screaming , it was an awful experience. In top of that the company doesn't want to give a refund, they are just refunding the ferry tickets. We paid 335, plus 75 dollars of the ferry tickets. We didn't had one drink...

This tour was by far the best tour experience I’ve ever had. I went on the Mayan tour, where we went to Chichen Itzá, Cenote, and a Mayan village.

The tour guides were very knowledgeable and down to earth, the bus was comfy and they picked us up and dropped us off from/at our hotels. The tour guides also really cared about us, they warned us about vendors at Chichen Itzá, told us where the restrooms were so we wouldn’t have to pay, and had a refreshment service for us. They also told us when to put our sunscreen on so we wouldn’t get burnt to a crisp.

There was also a free buffet (all you can eat), drinks at the buffet (which you had to pay for), and beautiful souvenirs. My favorite souvenirs, however, was the bottle of Mayan alcohol and the Mayan horoscope/birth chart. (These cost money but I highly HIGHLY recommend buying them.

My only issue was with the timing. They gave us two hours at the buffet and at Chichén Itzá, but 1 hour at Cenote and 25 minutes at the Mayan village. I personally would’ve preferred if we had more time at Cenote as it was GORGEOUS.

Overall, I highly HIGHLY recommend this tour. I learned so much and had the best day I’ve had my...

Do not go to "Mercado 28", they will try to steal you in every possible way, mostly if you aren't a spanish speaker. In general it was like that all around Cancun.

For decent prices buy souvenirs inside Chichen itza, and even when the 5th Avenue in Playa del Carmen isn't the cheapest place, you won't feel you are surrounded by sharks. There are some big stores with fixed prices, so you won't have to deal with the xenophobia that we saw in Cancun and the excessively high prices for being from USA or just for not being a Spanish speaker.

The beach is amazing, and the huge size of then resorts is incredible and outstanding, however, be aware of the local commerce, mostly when it is...