Rafa Nadal Tennis Center Cancún — Local services in Quintana Roo

It has been my mission to indulge in a tennis holiday with my wife, sister-in-law and her partner. The Rafa Nadal Tennis Centre in Isla Mujeres was an absolute joy and exceeded my expectations. As a regular 4.5+ tennis player, I wanted to enroll in a camp/training program where can I learn some tips to improve my match play and where my wife, sister-in-law and her partner (2.0-3.5 ratings) could receive some proper instruction to improve their game. We participated in the 3 day Total Tennis Program (TTP), and we all immediately appreciated how convenient it was to drive from our Airbnb about a 25 min drive away.

TTP had about 9-15 participants per day, and we played on 3-4 clay courts, along with 3-4 players per court/per instructor; 9-11am. Thankfully, 3 courts were shaded as the drills got the heart pumping.

Shout out to our instructors Ruben, Hector, Mónica and Alex who did a terrific job of explaining Nadal's training methodology. Each of us left the 2 hour session wanting to play more and we all left the program with an improved understanding of proper swing and movement mechanics. The instructors are excellent players and recognize that each player has a slightly different swing, but that there are certain fundamental consistencies that have to be applied. Needless to say, we left the program improved and excited to bring back these lessons as we continue to play at home.

I would highly recommend TTP for players looking to improve their...

DON’T WASTE YOUR MONEY!!!

My daughter adores tennis, so I thought a lesson at the Rafa Center in Mexico would be a special treat. Unfortunately, it was a complete disaster. Despite being relatively new, the center was in shambles. The sports bar was a mess with dirty tables, clay littered the floors, a basketball display was broken, ceiling panels were missing, and rather than showing tennis, WWE dominated the TV screens. The store was a chaotic, filthy space with stock missing and boxes piled everywhere. Half of the museum's interactive displays were broken, and the bathroom woodwork was rotting.

The lesson itself was a debacle. Charged at an exorbitant $200 per hour, I expected top-notch coaching. Instead, the coach merely hand-fed balls continuously to my daughter, who is already an intermediate player, for the entire duration of the lesson, and collect balls. Shockingly, during her brief bathroom break, the coach couldn’t even bother to pick up a few tennis balls, instead choosing to scroll through her phone. They never once actually rallied, or even had a ball hit to her using a racket. With the amount spent, I could have bought quality tennis gear and conducted a more engaging and productive session with her myself.

This experience was shockingly poor and a disgrace to the esteemed name of Rafa Nadal. It was an utter waste of...

The Nadal Tennis Centre is great. My 10 year old daugher had a 1 hr tennis lesson with Alex and she had a great time. We wanted to try the facility so we can probably go back and enroll her to tennis camps in the future.

However, the Palladium is a total let down. Poor communication and workers are very snobbish. We’ve been to Cancun multiple times (Ritz and Westin) but this hotel is just really below standard. First, we arrived and checked in so we can go to our appointment (tennis lesson is 12-1pm). The receptionist asked if we are checked in the hotel and we had explained that we need to get to the Nadal Centre. He asked the managet and the manager told us that we have to walk to the facility! We were able to use the golf cart after frustrations. We came back after the tennis lesson and thought we can check out the hotel and have lunch. The receptionist again asked if we are guests. Then, he told “this is a private property and you do not have a wrist band, you will be escorted out! We had to wait for our service to pick us up. We have two girls and had no lunch. Our service schedule is 3pm.

Nadal Tennis Centre, please improve this as you offer private lessons in your...