It's has been heart wrenching experience when you come after 2 months - simple query to change bank a/c for DD and cancellation becomes a hard time. Upon which reception person shows up attitude as they don't want to share their names as I was not advised 4 week cancellation when I changed my plan. When I asked for there names - one person said we don't want to give our name and shows up a board saying give respect take respect. Making an embarrassing moment in front of the whole gym. When asked for his apology he said I won't and when other guy apologised he said I will give you my name address date of birth and bla bla… Is this how city fitness keeps up the service - I don't want to name this person on my wall but would definitely name it when I receive a call. When I approached for PT he did not replied and I understood his attitude, which is not appropriate in customer service. He needs to improve on this and I need to cancel my...
Read moreI hate gyms. I'm not fit. I'm not sexy. I generally rate as below average when compared to others in almost all walks of life. I went here for a specific training lesson from a friend.
I was very pleasantly surprised to see this place was not full of "gym bunnies" all taking insta's in the mirrors (burned by previous experience). There was every range of people here. Obviously fit, obviously just starting, extremely built, tiny with little toning. From what I noticed everyone was clothed for their personal comfort. I would not be embarrassed to exercise here.
There was a lot of equipment here. Even if it was much busier, and it was pretty busy, I doubt people would have much, if any, waiting time on a specific machine they...
Read moreI have BLACK CARD Membership which costs$13.99 per week. I am very happy with the membership as it allows me to bring a family member each time I go. When we first visited the receptionist was friendly and helpful, We were not able to get the membership payment to work while at the gym but once home it worked when I applied online. The membership also gives you one hour with a personal trainer to start your journey, He was very skilled and helpful. The gym has a good selection of various weight equipment. It's always clean and has not been too busy but parking can be challenging at times. I think that this is the best deal around and I am enjoying getting fit and hopefully will shed...
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