Adriatico Ristorante — Restaurant in Henderson-Massey

Im a NZ born Chinese, today on Valentines day my partner and I felt what exactly racism feels like. There isn't words I could use to express such nonsense customer service. We visited on Valentines Day. We knew it was a busy day so we called in at 4:50pm to ask if there were any available tables. They informed us that there were two available slots 6:15pm and 8:15pm. We chose to dine at 6:15pm. When we arrived there were around 8 available tables. The waitress took us to a table situated in front of the restrooms. We kindly asked if we could be reseated to a next available table. And at that point everything went well, the young waitress there was very polite. We made our order and had out entrees served. While waiting for the mains, it took a while and understanding that it is a very busy night, we kindly asked the waitress to help us check on our mains. Suddenly, a gentlemen from another table approached my partner and told her to turn her phone off. A while later he turned around and said" I don't know which phone of you's is constantly ringing, but it is driving me nuts". I showed him our phonesand told him it wasn't ours that have been ringing. He made us feel quite uncomfortable with the way he talked. I then talked to the waitress and told her about the situation. This is when the nightmare started. Straight away she said that those were regular customers and she can't really do anything and went straight to the manager. The manager came out followed by the Chef. I tried to explain the situation to them, but the Chef was very rude. He said we called at 6pm and they gave us the table at 6:15pm, and that we complained about the table, which is nonsense because we called in advance to "ask" if there were any available tables and at that time you gave us options to choose from. When we came we politely asked if there were any other tables that we may be able to be seated in. He theb said that they were regular customers and we should not be complaining. He said that if we don't like it we can go somewhere else. I've been in New Zealand for 27 years and had never come across such poor service! I have to be very fair on this, the food was good but staff there were rude and arrogant. Would never go back and would not recommend any Asian customers to approach, because while we were quite a few other customers asked if they could get reseated and they had not had a...

Such a neat place to experience first time tonight with a group of us getting together. Atmosphere was warm/can be too hot. However quite loud but hey you get that when a restaurant is packed with people lol. The service was good only issue here was had to wait for a while to pay for my meal as the lady was doing something like I thought took forever. The lasagna is definitely interesting as I've never had a lasagna with ham in it and it's sweet too and was shocked at how little mince there was in the actual dish. Overall 7 and a half outta 10. The Spaghetti Bolognese was the worst and disgusting! Complete waste of money! The lemon lime and bitters was overly sweet too much syrup! The tiramisu cake was horrible no coffee flavour it's very small for $15 rip off! Everything that I've tried has lacked flavour and definitely not authentic here. I would pay same prices elsewhere that is actually upto good...

I was in the area and came here for dinner. The inside is quite cosy and relaxing with the decor and lighting.

The menu has quite a lot of different options including pasta, pizza and a range of different meats. They also have a specials blackboard on the wall if you were wanting something different.

I had the small cannelloni as an entree and it was really nice. The meat sauce was nice although it was really hot. The Veneziana Steak wasn't what I was expecting for a marsala sauce since it was tomato based. It was tasty nonetheless and cooked just right. The best part was dessert, honey pancakes with chocolate sauce. The chocolate sauce was just right, chocolatey and sweet but not overwhelming. The pancakes were soft and mopped up the sauce but I couldn't really taste the honey. It was unfortunate that they were out of the limoncello gelato though.

A really nice place for a meal with good food...