YX HAIR SALON ALBANY — Local services in Upper Harbour

Chloe was recommended to me by my colleague who described her to be a true hairdresser, takes her time, very detail orientated, listens to what her customers want, helps with making suggestions based on her experience.

I was so pleasantly surprised with my own experience with Chloe, she was very friendly, but also a true professional. What sets Chloe apart from other hairdressers is that she asked me to describe what and why I was looking for, rather than just the hair style. She then made some suggestions and explained in details as to how my hair would fall and sit with her suggested cutting techniques, but still left the decision to me. I really appreciate how respectful she was about my desired hair length and gave me options. Chloe was also very generous with sharing tips on how to style my hair.

I have waited to leave this review after having washed my hair and given the styling a go myself, and I’m very pleased to say I still love the haircut Chloe gave me 🥰 thank you very much Chloe! 🙏🏼 I’m happy to say I have now found my hairdresser in Auckland and will...

Sat waiting for over 30 minutes with no greeting or acknowledgement, I was fine with that as the hairstylist was busy with another customer. There was a guy who was sitting on the couch when I arrived who I thought was another customer, but then a gentleman walked in and the guy got up and ushered him to a chair. So the entire time I was waiting for service I was actually sitting next to one of the hairstylist. Even a woman who entered after me got service. The photo I added is of the stylist who was sitting next to me for over 30 minutes vaping while on his phone and completely ignoring me. What a huge disappointment considering the reason I thought I would try them is because they have such excellent reviews. Both my daughters would have been excited to try...

I had a very disappointing experience at this salon and will not be returning. I went in for a haircut and clearly told the hairdresser that I wanted my hair cut to just above my chest. He said no problem and started cutting. Since I am short-sighted and had to remove my glasses, I couldn’t see clearly during the process, but I noticed my hair was getting shorter and shorter. By the end, it was cut almost to my collarbone – much shorter than what I asked for. The result looks unflattering and lacks any sense of style. On top of that, the hairdresser didn’t offer any professional suggestions or advice throughout the process. Honestly, this is the kind of haircut I could have done myself at home – very...