Nike by ATC — Local services in Muntinlupa

The store itself is nice and well-presented, but I had a disappointing experience with one of the staff members. I asked if they had a specific pair of shoes in a certain colorway, and he told me they didn’t have it in store (which was fine, by the way) So I asked if there's any other way to get that specific pair like reservation, online ordering/store pick-up etc..and instead of offering help or options, he gave me a judgmental look, as if I couldn’t afford to shop there, lumalayo pa siya..😁

My wife witnessed the interaction, and the whole thing felt uncomfortable. We chose to just walk away, but I think it’s important to mention that customers should be treated with respect, regardless of how they look or what they ask, maayos naman din akong nagtanong.. A little courtesy goes a long way..I hope this is an isolated case naman malay naman natin if may dinadala lang yun staff.. I've been to different Nike Stores and generally ok naman yun...

One of my favorite places for sneakers and other sportswear. I’ve lost track of how many shoes, shirts, shorts, jackets, and socks I’ve bought here. The place is quite large, but unfortunately the variety of products on hand has taken a hit lately from the supply chain woes triggered by the pandemic. One thing that it has going for it is the dressing room. The interior designer who laid it out should be given a raise. The placement and warmth of the lighting are quire flattering. I just wonder how many people have bought shirts here because it looked good in the dressing room, only to be disappointed in the harsher...

There were many staff members present, but only one counter was operational, resulting in a long queue. After paying for my item, the GCash transaction didn't go through, so I had to call the bank. When I returned to make the payment again, I was told to line up from the beginning.

Fortunately, Cherelyn, who initially assisted me, noticed me and promptly helped me complete the transaction. We need to strive for greater efficiency and customer friendliness. The staff just stood around, observing the long queue without...