SM City Taytay — Local services in Taytay

Please avoid this foreign exchange currency small booth located at second floor when exchanging currency with smaller bills like 20’s or 10. Make sure you count the money in front of the cashier so you get completed amount. We were exchanging and I made mistake not counting the money in front of her. We didn’t pay attention. I was surprised that 100 was the one exchange. Then came to realize was missing 20 dollars. I ask cashier that we are missing money.After she verify and said there’s no other 20 missing. When we clearly had 160 in our wallet before going there. I had total of “ five” 5x20 dollars bills and “six” 6X10 dollar bills =60. Which you do math 100+60=160. So end up having only 100 dollar exchange and other two of my 20 dollar bill was not being accepted.It was so obvious all of them were working and covering backs. Security supervisor would not let us see cctv camera. When we ask to look at cctv camera they say “Hindi pwede” if they are telling the truth they would show in camera without any concern. The girl that count the money could not look at me and my girlfriend in the eye whole time. So yes they are pocketing money in this establishment. She was “iyakin kunti” because she knows that she did it. “WARNING” Bring only 100 dollar bills to exchange to not be rip off of your hard earning money you bring.” A very sketchy and unprofessional on the part of the situation being handle. If I could give zero stars on how this was handle I would def would. Just don’t bother coming here… if your Filipino american that wants to...

Lately at 6:00 to 6:15 pm today sept 14, Tuesday in Hypermarket sm taytay. my mom and I shop inside of hyper market and go back to get some other stuff then i do appreciated all the sm staff specially customer service and guards we do thankful for help me out but suddenly there’s a unprofessional baggage clerk in front of MINISO sm taytay declining me to re enter and buy some other stuff because HE TOLD ME THAT I CANT ENTER! I just need to buy once and enter one only after we purchased … he threatened me to blaming that i want him to fired him and I didn’t say anything I JUST WANT TO GET MY THINGS THATS IT! But see how he so un professional and horrible service of that guys instead help the customers SM ALWAYS HAPPY TO SERVE PEOPLE and i know how they work hard but that guy was so horrible and unprofessional I respect him thats why i go straight by customers and girl clerk in CUSTOMERS service and guard was so nice to help me and i dont know what happened we just leave and never come back in that store if were not welcome to serve us. Hope you guys understand thanks.

Hope this not happened again I do appreciated for your action and help im sorry...

SM City Taytay is a well-rounded mall that offers a great balance of convenience, variety, and accessibility. Though not as massive as other SM malls, it has everything you need for a satisfying shopping experience. The layout is straightforward, making it easy to navigate, and the presence of two connected buildings adds to its charm.

The mall features a solid mix of retail stores, from well-known brands to budget-friendly options. The SM Supermarket is well-stocked, while the department store offers a good selection of clothes, home essentials, and electronics. Dining options range from fast food to casual restaurants, ensuring there’s something for everyone. The cinema is a plus for entertainment, though it could use some updates.

One of the highlights is the accessibility—located along Manila East Road, it’s easy to reach via public transport. Parking can get crowded on weekends, but the overall shopping experience makes up for it.

For those who prefer a less hectic but still complete shopping experience, SM City Taytay is a solid choice. It’s not as overwhelming as bigger malls but has all the essentials for a...