Excessive long queue, the ice-cream was not good, the employees were arguing among them, which in turn further increased the long queue. They did not have cones and did not have traditional tastes, at lunch time there was not anymore stracciatella, which is highly requested every day.
Note: I did note eat the stracciatella because there was none. It was finished.
Many clients complained and asked to streamline the queue instead the two employees were further delaying both the delivery of the ice-cream and the payment. The employees instead of speeding the process and doing their job, they actually responded in a rude way to the clients, while the queue continued to increase. Lastly, excessive prices for such low quality and bad service. 4 euro for a ball and the prices were not even indicated in the shop. Only when I asked the boy noticed he did not project the prices. Do not...
Read moreWe already tried this ice cream branch in Rua Mouzinho de Silveira in Porto downtown. And this branch was our second trial. The choice of flavors are amazing. The service is fast and friendly. The price is more expensive than other common ice cream shops, but the quality is not disappointing for me. The milk tastes strong and amazing. I recommend this ice cream shop.
Others positive things The store is big and has indoor and outdoor seating. The rest room is free. Payment in cash or multibanco. Perfect to enjoy the sun from...
Read moreThis is a good location across the street from the beach. However, Although at first it tasted good, we were very disappointed at the amount of fat that this supposed to be Gelato has. Also, the nut flavors do not appear to have many nuts in them and they are very expensive at €7.50 per ice cream compared to other options, such as Amorino. We find that Amorino is a much better...
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