Hotel Boa-Vista — Hotel in Porto

Summary: 38 minutes to check in one family before me, disgusting hygiene at breakfast (ants crawling all over the pastries) and paper thin walls which meant I could hear the snoring from the next room. Average IQ of the staff must be below room temperature.

This was by far the worst check in experience I have ever had. It took the dim-witted girl with long dark hair, 38 minutes to check in a single family. Not only did she have a very low IQ, she had zero awareness of the large number of guests accumulating as they waited for her to painstakingly accept every phone call and get distracted by something every 2 minutes. There was a horrible older lady with blond hair at the front desk who was doing nothing and had the temperament that would be better suited to an abattoir or prison. She had the nerve to snap at me when I asked how much longer it would take and only then did she actually start to assist - when I was reading through these reviews I already saw that there were a number of complaints about this older woman in the reviews. The amount of disgust and disdain she treated me with when I asked how much longer it would take is just extraordinary. I’m surprised she still has a job despite the number of guests that have complained about her.

I missed my walking tour as I didn’t think it would take 38 minutes to check in one family, and this is coming from someone who stayed in 87 hotels last year and travels a lot for work. I would never come back here. I am gobsmacked this place has an average 4 star rating as the hygiene levels of this place were also off - ants across the breakfast food, dirty swimming pool… I would NEVER...

We stayed at the Boa Vista in early August 2024 for 4 nights after catching the train there from Lisbon. The hotel for us was ideally located at Foz do Douro which is at the mouth of the Douro river where it runs into the Atlantic Ocean. Its location gave us easy access to both the hustle and bustle of the riverside Ribeira district and to the Atlantic Coast side with its beaches. By the way , in case anyone didn’t know, the Atlantic Ocean is very cold. You can easily walk from the hotel in either direction along perfectly flat riverside and coastal pavements. I would estimate that the walk from the hotel into Porto takes about a hour. The public transport in Porto is fantastic and the number 500 bus will also take you in either direction for €2.50. There is also the option of taking one of the historic trams from nearby the hotel into Porto for , I think, €6..|The hotel itself is very clean throughout.our room was sparse but perfectly comfortable with a large bathroom and a great shower. The buffet breakfast was good and would certainly set you up for the day’s adventures. An added bonus was the rooftop bar which afforded excellent views and a welcoming cold drink at the end of the day. The rooftop pool was smaller than I had envisaged but I hadn’t planned to use it anyway. We very much enjoyed our stay at the hotel and as a base of operations it suited...

Booked in as a last minute reservation online. Staff very helpful and friendly, a few having pretty good English speaking skills. I am a wheelchair user and have found this hotel to be one of the most disability friendly places I have stayed in. The specially equipped room was designed with disabled access and ability in mind, little touches allowing for easy access and to allow for autonomy. Details such as a swinging bathroom door, special folding and revolving wardrobe and care taken with the height of furnishings etc to be within reach. Personally the bed was a little firm for me, but all considered it was a very minor down point. The lifts are a bit tight for a wheelchair, but they have multiple lifts to both sides of the building for ease. A beautiful rooftop swimming pool and patio bar overlooking the ocean and historic castelo with a superb sunset to boot. Delicious bar food, great coffee, a simple but free continental breakfast makes the Boa Vista well worth a visit if you are touring Oporto. Easy walking distance to shops, the beach is less than 2 minutes away, trams on the doorstep and delicious food very close by if you fancy a dinner out. Obrigado Boa...