My recent visit to this store was extremely disappointing due to a negative interaction with the staff. I picked up what I believed to be a standard 2-pack of yogurt, but upon reaching the checkout, it was discovered to be part of a 4-pack, no idea who did this before. The staff immediately accused me of breaking the packaging, despite my explanation. Instead of apologizing or understanding the mistake, they insisted I was at fault. The situation escalated horrifyingly when, in a clear display of anger and intimidation, the staff member deliberately smashed the yogurt off the table. This act was completely unprovoked and left me feeling extremely threatened and shaken. To make matters worse, they refused to check me out, citing closing time, yet continued to serve other customers.
The complete lack of apology, combined with the discriminatory service, made this a very unsettling and frustrating encounter. This store's customer service is well below standard. I hope others will be cautious when shopping here.
One “minor” thing, compared to the absolutely ridiculous experience, the almonds tasted as if they had been exposed to a humid environment for a long time.
2-star is just for the great location, the nearest to the cathedral. Unfortunately, the quality in food or service (if any) does not...
Read moreSmall convenience store with a reasonable range of food and household goods at reasonable prices. Clean and well stocked, for the size, no empty shelves. Conveniently situated for city centre shopping. On the down side a little small and cramped to move around. Limited range means not suitable for a full weekly shop. Having said that as a visitor to Granada this convenient shop is an absolute life saver for someone not familiar with the city and who wants...
Read moreIt's pretty small but will cater to your basic needs. Maybe not that much selection but still good. It's also open at night and so close to the the main street so if you happen to be thirsty and hungry... And looking for something urgent, you can buy here and the cashiers are doing their best to give a...
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