Kave Home Málaga — Local services in Málaga

Moderately Priced and good quality products, Decent choices but most on computer to view since store is not large. We placed an order for our newly purchased and renovated apartment here in Malaga, looked over several choices for Dining Room, Living Room and Bedrooms. Some things were 6-8 weeks order time, looking over other options that we liked more and were all a 2-3 week delivery period, which is earliest time for any purchase. The only item living room table 4-5 weeks out. Ok, place order and paid in full. About Two weeks we get notified of a delivery but only Sofa, Dining Table and Master Bedroom furniture. Everything else back ordered. Call store, they were very helpful and apologized but they can only call to look into delivery delays. One week later more items then another week more items and so on. We definitely give the store a solid 5/5 stars ⭐️ for customer and professional services. ( Thanks to Lolita and Sara) The warehouse and fulfillment center is a 2/5 stars. 👎 Product stocks are easily tracked and an honest delivery window can and should be given! Delivery staff a solid 5/5 stars ⭐️ they deliver, ( we paid for setup) setup furniture and took the package materials away. Overall a good experience but only issue is the warehouse for fulfillment of the order! Fix this and all a solid 5/5. MANAGEMENT TAKE NOTICE!

Productos de precio moderado y buena calidad, opciones decentes pero la mayoría en la computadora para ver ya que la tienda no es grande. Hicimos un pedido para nuestro apartamento recién comprado y renovado aquí en Málaga, analizamos varias opciones para Comedor, Sala de estar y Dormitorios. Algunas cosas tenían un tiempo de pedido de 6 a 8 semanas, analizando otras opciones que nos gustaban más y tenían un período de entrega de 2 a 3 semanas, que es el tiempo más temprano para cualquier compra. El único elemento de la mesa de la sala de 4-5 semanas. Ok, haga el pedido y pague en su totalidad. Alrededor de dos semanas, recibimos una notificación de una entrega, pero solo muebles de sofá, mesa de comedor y dormitorio principal. Todo lo demás pedido de vuelta. Llame a la tienda, fueron muy serviciales y se disculparon, pero solo pueden llamar para investigar los retrasos en la entrega. Una semana más tarde, más artículos, luego otra semana más artículos y así sucesivamente. Definitivamente le damos a la tienda un sólido 5/5 estrellas ⭐️ por servicios al cliente y profesionales. (Gracias a Lolita y Sara) El almacén y centro de cumplimiento es un 2/5 estrellas. 👎 Las existencias de productos se rastrean fácilmente y se puede y se debe dar una ventana de entrega honesta. El personal de entrega tiene un sólido 5/5 estrellas ⭐️ entregan, (pagamos por la instalación) instalan muebles y se llevan los materiales del paquete. En general, una buena experiencia, ¡pero el único problema es el almacén para el cumplimiento del pedido! Arregle esto y todo un sólido 5/5....

I think their customer service is very kind and tried their best. However, We ordered a table and 6 chairs. One arrived broken. They were super kind and offered to exchange. Exchange took longer but it was still pleasant. New chair that arrived was different color. Then they changed again but it arrived another color too. I understand wood is different but we paid a lot for the whole set. And now one chair looks completely different. We bought this for lifetime and It will keep bothering me each time I look at it. We decided to keep it because if we return we will have only 5 chairs left but I would be hesitant buying a wood product again from Kave Home. Overall, I appreciate their customer service, they...

I used the interior design package with Kave home and had a great experience. Pablo was my interior designer and he was a pleasure to deal with. I flew in from Ireland for my in person appointment. I was tied for time but Pablo was amazing and knew exactly what I needed and wanted. He listened to me and had great suggestions. Things I wouldn’t have thought of myself. After the meeting he pulled all the items together ant sent them in a 3d presentation which gave me a great picture. The communication process was seamless and all my questions were answered promptly . I would highly recommend this...