Hanna Jewelry — Local services in Marbella

I have never experienced anything as humiliating or unprofessional as what happened in this shop. One of the staff decided to treat my friend like a criminal over a ring that she clearly did not take, and instead of apologizing or even checking their own display properly, they doubled down and acted like they were certain. When we asked to see footage to clear it up, they refused and just kept threatening to “call the police” as if intimidation was a customer service tactic. The whole situation felt like they had already decided to blame someone instead of doing their job. Walking out of there, I was shocked that a business can treat people with that level of disrespect and not even attempt to...

Beautiful shop with the best selection of jewellery in marbella would reccomend to anyone. Lovely staff and...

Escogí un anillo en cuya etiqueta ponía 14.99€ y al irlo a pagar me dicen que es un error y que su precio real es 17.99€. A pesar de decirles que legalmente me lo tienen que vender al precio que pone en la etiqueta del anillo, se negaron. Entiendo que es una p*tada para ellas, pero es lo que dice la ley y si hubiera sabido que costaba eso, no me lo...