ALDI — Local services in Bristol

This store has the absolute worst customer service I have ever experienced. There are one or two really lovely till checkers but the majority of the staff are rude, huffy, miserable and act as though you are an irritation to them. Saturday mornings is a nightmare. Staff are stacking shelves and loudly having personal conversations whilst ignoring you trying to get past their huge trolleys. Watch out if you are in their way as they either shove a trolley at you or sigh loudly. If you apologise for being in their way, they ignore you. There are a couple of till checkers who bellow at you if you are not queuing up correctly. I have shopped here for years and decided yesterday after being shouted at again by a till checker "no, no, no get your stuff off, she ain't finished unloading" she shouted at me as I started to unload my shopping. The woman in front had plenty of room and it wasn't the till checkers place to start giving me orders. I won't...

I'm a male pensioner and have been mainly doing my weekly grocery shop at Aldi Crow Lane mid morning, mid week for 5 years. Generally a good experience but do need to check fruit and veg for damage / rot. Staff usually friendly and hard working. Unfortunately Friday 16th May 2025 not so good. Arrived to find not one but two trolleys with paper rubbish and both with suspicious looking liquid where babies sit. Get to lobby, no paper towel or sanitizer. Clean up with own tissue. Then in store no blueberries, large pack Essentials smoked bacon, pickled beetroot in large jar or grated parmesan. Ask for £15 cash back at till, cashier has to call manageress and only has one £5 note and some coins in till. Bad day or...

I don't normally leave as bad reviews as this however sadly Aldi keeps failing me.

Henbury Aldi is my usual Grocery store, twice now though I've accidentally purchased items that have expired twice! They really shouldn't be selling these items, the first item was sausages (expired by a week) purchased a few months ago but resolved with customer service and now the icing on the cake are cashew nuts (expired by nearly a year ago) but purchased monday. A year is absolutely insane.... This isn't a mistake by leaving an item out but restocking with expired items.

This seriously needs to be looked into by management, logistics and the regional manager for this store. I hope to be contacted by...