Great food but staff are very poor! 3rd time I've had a problem with them. First time the pizza tracker was stuck on baking for around 40 mins, when I called and asked them the woman on the phone didn't sound very bright for starters and didn't appear to have much of a clue as to what was going on. She said it would be there soon. I ordered 2 large Italanio pizzas, one Roma, one Salami and wedges and when it got here they sent two salami. I called and they sent out the order again which was nice but messed up the roma pizza by not adding the rocket on top! On another occasion the food took 2 hours to arrive! Pizza tracker stuck on preparing this time! I called, same woman I think, this time she moves the phone away from her when I'm trying to ask her the question of where my food is, extremely rude and again she doesn't seem to have a clue what is going on at all. She said I'd be waiting up to another 40 mins, instead I was waiting an hour. They had to call me because they then couldn't find my house (for the 2nd time I might add) these guys run a pizza delivery service! Shouldn't they have at least basic GPS!!? Please stop hiring under qualified people here... else I'll go elsewhere which is a massive shame as I love the...
Read moreI have been previously put off ordering from domino’s that was local to my house in north Hull. Sometimes it was over or under cooked, other times it missed toppings or they were very shady with the cheese.
I’m pleased to say after three separate orders, that the flavour of a decent pizza is here from the Holderness Road branch. The crust (always stuffed) is soft and just doughy enough. And it always gets here when I request a set delivery time.
My only negative, and this is aimed at domino’s the company, not the franchised store I order from, is that even when you apply a deal discount to your order, your looking at around £16 delivered.
Even for a decent pizza like I ordered (large stuffed crust New Yorker), it’s still a lot of money for a pizza. I’m fortunate I don’t have to check my bank balance before ordering one, but in these financially tight times, people would struggle with these prices hence they go elsewhere.
Anyway, as I have said, a tasty if not over priced pizza that I will keep coming back to as my regular pizza...
Read moreOrdered pizza meal at 6:35pm kept following the app but the app was not working and was giving off false info for 15mins+ checked again and it said it was out for delivery but it could not give the right info out so I decided to ring the holderness road branch at 7:30pm I got through gave my detail address etc and the young lady on the end of the phone replied with attitude an I quote (and what about it in a gruff tone) I replied what you mean what about it and I would like to know what stage it was at the reply was hesitantly but came out with the excuse the ovens have been playing up (music in the background playing) and it will be with you soon I asked but it’s gonna turn up cold etc the young lady said with attitude again(well if it turns up cold ring me and I’ll resend the the whole order ok) if you keep customer delivery Computer information you will see we do order quiet a lot fro you but after this experience tonite I’m gonna seek out alternative pizza sources,I will be looking for a reply to this email in...
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