EK, East Kilbride — Local services in Great Britain

Absolutely appalling place to park. It displays signs that it's "free parking on a Sunday" yet the barriers are now down and are giving everyone a token which they hope you lose so you are then fined £10! So, for the past 12 months the barriers have been raised and no tokens have been given out. Now they have decided to lower barriers and give everyone a token on the way in(Great way of spreading infection btw!) No signs now saying that formerly free parking is now enforced parking. I was with my young family and I put the token in the screen, said process to the carpark. I obviously missed the token sign to exchange for one out. A oversight I admit, but I was on my way back to my car to take asthma medication and was not breathing properly. After realising my error I went back to the machines but I couldn't find my other token. So an attendant apparently couldn't find the token and informed me I was going to have to pay a fine!! This took nearly an hour for them to come to this conclusion and I wasn't aloud out until I paid the fine. I had two nursery age children with me and they were forced to sit in the car until payment was made for a fine. I also have uncontrolled asthma. I informed them this also and I was forced to wait until payment or I would not be allowed to go. I'm absolutely outraged at this treatment, especially having 2 children wait in a car for nearly an hour. I will be pursuing this treatment right to the top. AVOID THIS SHOPPING CENTRE LIKE THE PLAGUE!! Utterly disgusting treatment to paying customers of their shopping centre!! I will also be informing everyone I know in social media to let people know this how you are treated at the Olympia...

Poor variety of shops ( to many junk shops) Plenty of places to stop off and buy a bottle of juice unlike Silverburn.

The floor tiles throughout need replaced and the likes of BHS and handmade Burger Co should really be opened and being used instead of derelict.

If you need to find customer services they're tucked away upstairs as what the locals referred to as the Debenhams end. What was wrong with the desk they used to have? It was easier to find.

Too many card / gift shops and Costa's, betting shops for my liking. If I'm totally honest I feel like there's too much repetitiveness when it comes to the shops.

However I'm very excited about Tim Hortons Canadian coffee shop opening in East Kilbride. their new store looks bigger than the one in Glasgow.

As for those toilets at the spiral staircase 1: half the doors don't lock and their filthy and outdated looking. 2: for the love of God will you please remove the ladder from the urinals in the men's toilet. It's been there since like the beginning of time. Yes ladies are well aware of this because it is a popular topic.

You advertise yourself is Scotland biggest indoor shopping centre with these fancy adverts yet most of the place is rundown and dilapidated looking what I fancy stuck on extension from Debenhams.

Restaurants that seemed good when they first opened no wonder they do discounts with your cinema ticket to get ya in the door.

The place needs a complete makeover so from Sainsbury's End to Debenhams and looks completely transformed and more or less the same rather than a mashup old meets new.

What happened to the champagne bar that's been advertised at the...

This Shopping Center is sadly one of the victims of the Pandemic. It COULD be one of the best... real SIX STAR quality... sadly because many of the bigger shops have currently closed it has become something of a ghost town.

The EK center building itself is LOVELY - easy affordable parking, wide walkways and good lighting make this easily one of the nicer indoor malls. The sad part is that with almost all the big stores closed, as yet, there are no signs of any planned replacements.

If/When some new shops open up this will be well worth visiting again. Ideally it needs a major food retailer to replace Sainsbury's, and for perfection some form of department store, furniture shop or DIY / household store. Until then it remains mostly a sad echo of halcryon days gone by.

I think we all know that the difficulty, for big malls like this, was that their rent pricing model was irrevoccably wedded to high footfall and resultant high rent value. Unfortunately the pandemic and the growth of online retailers like Amazon, has presented a major challenge to that model. It remains to be seen whether the owners of the EK complex can find an imaginative way out of this dilemma.

I for one am hoping that they can, because as I have already said, as a venue, the EK centre is very nicely designed and potentially a great...