Costa Coffee — Restaurant in Scotland

An exceptionally rude barista stated that according to the law she would not serve me until I had confirmed registration with track and trace. I made it clear that I would do this immediately on sitting down. She refused to countenance this so I left. I had no intention of breaking the law, however she insisted on treating me rudely and using an off hand, disrespectful tone of voice. Given I was about to spend a significant amount of money.. I simply left and went to another Costa where I was treated decently. This is why I have awarded ONE STAR. Not a good introduction to East Kilbride. What a shame!! EDIT: I understand the law re track and trace in Scotland changed within 24 hours of this review, however in no way does this detract from the way I was treated and surely is not good customer service even in the depths of a...

A decent coffee shop. I prefer Costa to Starbucks in general as I think they have a better range of drinks and food. Not a great atmosphere in this one, but that's probably due to the fact it was in a busy shopping centre. They also had the air conditioning up too high which was making my wife cold. There was some unexpected 'entertainment' when a pigeon walked in a few times (seemed to be a regular as it returned even after being shooed out of the shop a few times! 😂) My wife had the bubble mango drink, and I had the peach ice tea. Good service, too - the person cleaning the tables made sure we got a clean table and could get the wheelchair (which my wife uses) right up to it. Overall a decent experience and a few more points on my loyalty card for a free coffee sometime...

Nice food and drink, staff are very friendly and helpful when trying to work the App. The layout is a bit cramped but this is just the restriction with size of premises. They are now utilising the outside shop space for additional seating but should expand this further and remove some internal tables to allow more space for prams/wheelchair users as it is particularly tight. Nice place to enjoy a quick bite in a centralised part of the town centre wher there is little left of...