Really poor service. I asked a question and I was not listened to properly and the lady serving me just said yes. When it came out wrong I was told I could not return it or get something else. I went out and returned for a refund then was given a exchange. I was even asked to pay the difference of a minor 5p. I gave it because to me its not about the money. I pay for the food which in the end was OK, I have had it better before. I do however pay for a service as well. The treatment was different as clearly the lady who came in after me who seemed like a regular was spoken to properly and was given a smile. At the beginning I was even patient as I walked and kindly waited at first because the lady behind the counter was on the phone. This is not good enough and treatment to all customers should...
Read moreI always order my Lunch from here. 5x Veg Samosas for £1 and Tea.
Havn't tried anything else. The reason why I have given the rating as 3 is because I believe Pau Bhaji needs to improve on the way they serve their customers and how they store food that has been ordered via the telephone. I noticed that they store all ordered food is one big basket and the smell from one food goes into the other. Sometimes even the Tea tasted wierd.
If all this improves then PauBhaji would be hitting the tops once again but until then, I await for their...
Read moreWorst experience. Ordered 2 thalis with the same curry, was given 2 different curry which was tasted like leftovers from the day before. Used to be very nice before, don’t know what’s happened now. Bhaturas was not well cooked and very hard to chew. New unfamiliar staff with not a lot of knowledge. Portions were too small which was really embarrassing in front of guests. Would...
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