Sangam Pan House — Local services in Great Britain

I Feel like this place needs a poster with the rules set out:

No chit chat and def no socialising with the Pan Gurus.

Figure out what you want to order, take a deep breath and order with confidence within the valid parameters of pan ingredients.

Buckling under the immense pressure and stare, I stupidly messed up my poor gujarati and ordered a non-sensical "katu paan" instead of "kaaru paan". Which translated to "Sour paan" instead of "Bitter paan". The Paan Engineer looked at me initially with confusion, then disgust. It stayed at disgust for several minutes and then morphed into pure anger. I bowed my head in shame that I ruined my Paan opportunity and just left emasculated. But I learnt my lesson the hard way. Next time I'll rehearse my pan order for 11 days prior so I don't disappoint. Most of times I cowardly let met wife order due to past ordering-trauma , but she messed up her order also and fumbled. I leave it to my dad on occasion, but his fault is making jokes and chit chat . The staff pretend he does't exist thereafter. He foolishly broke Rule no.1.

Figure out how to order the pan with a 500 decibels of Bollywood techno music turning your brain into a betal nut. It's always techno music, because that's what the Paan wants and it enhances the flavour. This Is also designed to disorientate the customer , reduce idle chit chat (i.e. rule 1) but also a test almost. You need to order non-verbally, like just head bobs. The Paan should feel your order not hear it.

Don't look at the Paan being made. It makes the Paan Consultant angry and also you'll only fixate on the ungloved finger. And that's all you'll' think about when you chew it.

Take your paan...

Earlier today I was refused entry purely on the basis of not having a face covering.

I was wearing my face mask exemption card around my neck and presented it to the person inside the establishment, however he just laughed it off as a joke and said I wasn't allowed inside unless I was wearing one - no discussion.

Could someone explain to me why he thought it was funny with inability to wear a face covering?

All the actions underlined go against the Equality Act 2010. This person's action proved how inconsiderate, disrespectful and thoughtless they were and maybe they need to be re-educated on the current laws and taught how to deal with customers on the empathic basis.

Please see below regarding face mask expemtion from the government website:

*not being able to wear a face covering because of mental illness, or if it will cause you severe distress

*to eat or drink, but only if you need to

*to take medication

The fact is the person behind the counter was so blahzey and rude compounded me to scribe this very negative review.

If anyone is considering entering these premises, please do not take your business to those who discriminate against people with hidden disabilities.

I would give this establishment - 5 starts if I could, it's truly appalling, shocking and inconceivable that people with businesses have such lack of basic understanding and are astutely ignorant to the current...

WORST EXPERIENCE EVER!?

Me and my mum went to this shop today, soon as we walked in the old man at the counter turned the music SO loud we couldn't hear each other and the bass on the song was loud and vibrating things on the shelf!?

My mum then walked over to him and politely said please can you turn the music down a little bit, he totally ignored her and turned the music up ever louder!?

We then asked him why you acting like this he continued to ignore us and just looked at us up and down.

My mum wears a headscarf and clearly he has some sort of islamophobia! It is the most bizarre experience ever and it is sooo sad in this day and age people are still like this.

I have never ever met a man who behaved this was and it is totally shocking. STEER CLEAR...