Superdrug — Local services in Great Britain

Three times I have tried to buy items only to find that the prices are higher than advertised at the till. The latest was a nasal spray advertised as £6.49 and on a buy one get one half price offer. When it was scanned it came up as £9.99 and no offer. When I grabbed the price tag to show the lady on the till, underneath was another label advertising them for £5.99 without the offer. The manager just kept saying "its a mistake, do you want them or not" and didn't even ask where they were so he could remove the second of the inaccurate price tags. This was the second time I've had him deal with this type of pricing issue, and both times he was dismissive and barely apologetic.

If you're buying from here, just keep an eye on how things are...

I purchased x3pro care idb last 22 04 24 when I got home and checked my receipt I realised they hadn't given me the offer which was 3 for 2.i telephoned the store explained to the lady she advised me to return the receipt for a refund .I don't get out that often because of mobility issues.i returned 29 04 24 the manager became involved and said he needed me to bring back goods because I may of found d receipt in street.i cannot believe this can be right,it was annoying me more as he couldn't stop smiling and obviously found the matter highly amusing.surely this can't be right.is there no customer service any more...

I was shopping for foundation and needed help matching a colour the staff were unhelpful and rude. When left on my own I realised that they did have the colour I wanted the stand was just all mixed up. I told the girl when I paid thinking I was being helpful thinking but the girl thought I was having a go at her which I wasn't. I was being friendly and I thought helpful. I wonder how many other customers left unable to find the products that were there all along that the staff could not be bothered to put the stock back in the...