The service here goes above and beyond. I've shopped here in person and online a few times and never been disappointed with the service or the quality. You get exactly what you pay for here. However, as I live in the USA, and order from here for my mum, a recent experience needs to be shared! i ordered a box for mother's day 2019 and heard from my mum that they had been hand-delivered by the shop the next day as there was a problem with the post office in Ludlow and she wouldn't have received them in time any other way. What kind of store provides that kind of service these days?! Not many. If you're in the market for top-of-the-line chocolate look no further, this place...
Read moreI have been going into the chocolate shop for eight years and not once have I been disappointed. I’ve read other reviews criticising the price of their ice cream. Well, all I can say is that you get what you pay for. Same with the chocolate. Their handmade chocolates are to die for. And for a chocoholic it’s an absolute dream come true. They also have a selection of chocolate boxes, and they are exquisite. So, long after you’ve polished off the contents you have a gorgeous box...
Read moreVery sorry to read about someone's else's experience here. I have been using The Chocolate Gourmet for many years now for Easter eggs and birthday gifts. Before I moved away, they were always personally delivered by hand to my home as one of the staff lived nearby. The chocolate is excellent and no-one has ever been disappointed with the quality or the service. I wouldn't go anywhere else especially as there are now so many on-line chocolatiers to...
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