Morrisons — Local services in Milton Keynes

Store Review: Morrison Superstore, Milton Keynes

The Morrison Superstore in Milton Keynes stands out as a premier shopping destination, offering a comprehensive range of products that cater to the diverse needs of its customers. Located conveniently in the heart of Milton Keynes, the superstore is easy to find and is well-served by ample parking spaces, making it an accessible and stress-free option for shoppers.

Upon entering the store, the first thing that strikes you is the impressive variety of products available. The aisles are well-organized and clearly labeled, ensuring that shoppers can easily navigate through the store. Whether you're looking for fresh produce, bakery items, meats, dairy products, or household essentials, Morrison's wide selection ensures that all your shopping needs are met under one roof. The freshness of the produce and the quality of the goods reflect Morrison's commitment to providing top-notch products to its customers.

One of the standout features of the Morrison Superstore is its exceptional customer service. The staff members are incredibly friendly, approachable, and always willing to assist. Their helpfulness is evident from the moment you walk through the doors; they are quick to offer assistance, whether it’s helping you locate an item or providing recommendations based on your needs. This level of service significantly enhances the overall shopping experience, making it not just convenient but also pleasant.

The efficiency of the staff extends to the checkout process as well. Despite the store's popularity and the often busy nature of the shopping environment, the staff manage to keep queues moving swiftly. Their professionalism and speed ensure that you spend less time waiting and more time enjoying your purchases. The dedication to customer satisfaction is palpable and contributes to a smooth and enjoyable shopping trip.

The store itself is spacious and well-maintained, with a layout that makes shopping straightforward and enjoyable. The clean and well-lit environment creates a welcoming atmosphere that invites customers to take their time exploring the various sections. The attention to detail in maintaining a hygienic and orderly store is commendable, providing a comfortable setting for all shoppers.

Parking at the Morrison Superstore is plentiful and convenient, with numerous spaces available around the store. This accessibility is a significant advantage, particularly for those who prefer to drive to their shopping destinations. The ease of finding parking, combined with the store's strategic location, makes it an ideal choice for both local residents and visitors.

In terms of pricing, Morrison offers great value for money. I was particularly impressed with the affordability of my grocery haul, spending just £78 for a whole week’s worth of groceries. This included a variety of fresh fruits, vegetables, meats, dairy products, and household items, all of which were of excellent quality. The competitive pricing, combined with the high standard of products, ensures that Morrison Superstore provides significant savings without compromising on quality.

In conclusion, the Morrison Superstore in Milton Keynes is a standout retail destination that excels in both product range and customer service. The easy-to-find location, ample parking, and friendly, efficient staff make shopping here a delight. The reasonable prices and the quality of goods further enhance the store's appeal. My experience at Morrison was thoroughly positive, and I will certainly be returning for my future grocery needs. For anyone in the Milton Keynes area looking for a reliable and pleasant shopping experience, Morrison Superstore is highly...

A Masterclass in How NOT to Run a Supermarket.

I’ve been shopping at the Morrisons by CMR Railway for a long time, and I’ve reached the point where I’m genuinely fed up with how badly this store is being run. The hot food and deli counter are a complete disgrace. Every single time I visit, it’s the same story — understaffed, slow, and totally chaotic. There’s usually one poor person left to deal with a queue of customers while everyone else, including managers, just walk by and pretend not to notice. It’s frustrating, disrespectful, and completely avoidable.

What’s worse is that this isn’t some random bad day. It’s every day. This has been happening for months, which tells me management either doesn’t care or isn’t competent enough to fix the problem. There’s no sense of urgency, no accountability, and no visible leadership. The people on the counter are doing their best, but they’re clearly stressed, overworked, and getting no real pay. It’s painful to watch because they’re the ones taking the complaints, while the managers seem invisible.

I’ve also noticed how slow they are to restock, clean up, or even acknowledge waiting customers. It’s like the deli and hot food sections are just an afterthought to whoever’s running this store. The result? Long queues, cold food, and cheesed of customers walking away. You can feel the frustration in the air. And every time, I think: How is this acceptable for a national supermarket chain?

Management needs to take a serious look at what’s going wrong here. This isn’t a staffing “blip” — it’s chronic mismanagement. If a store can’t even staff its basic service counters properly, it says everything about how little the leadership values both its customers and its employees.

I’ve stopped even bothering with the hot food and deli counter now. It’s not worth the hassle or the wait. Until Morrisons actually fixes this problem — not with excuses, but with proper management — I’ll be shopping elsewhere. A store that treats its customers and staff like this doesn’t...

Don't bother trying to shop here after 4pm, short staffed and very low stock level on shelves.

Worst experience of all is waiting 15 minutes at the pizza counter to be served, being ignored by staff members only to ask and find out that one staff member is serving the pizza, deli, and butcher's counters at that time.

This is not fair on the staff, nor the customers especially given the level of contamination in food and allergies from between counters. When the staff aren't trained properly on all 3 counters and don't always wash their hands before serving.

As we are anaphylactic to all types of nuts, and there is peanut satay on the deli counter I asked if the staff could put a pair of gloves on before making my pizza as he didn't wash his hands. He went for 7 minutes looking for some, as they don't have any behind the counter?

Either retrain staff so they always wash their hands, or use a gloved policy when switching between counters. Also up the staffing levels and most managers apart from Adam are rude along with the pushy lady on customer services who asks you to say she's done well on a receipt review when she does not do anything out of the ordinary.

EDIT - Adding to this, we have on multiple occasions has to bring items back, or being the attention of staff that the food date rotation is very poor. Quite often find foodstuffs out of date even as far...