I visited Donna Laine after losing a diamond on my engagement ring. From the offset, they were amazing. The staff were welcoming and friendly, (to myself and my daughters who Iād dragged along) they listened to my rambles and then offered to get a couple of quotes from the workshop - one to replace the diamond and one to redesign the ring. I didnāt hold much hope for the first option, having been told elsewhere that repairing it was impossible, I had already resigned myself to changing the ring completely but waited for the quotes to come through. A week later, I received my quotes and was amazed to see replacing the diamond was an option. I even phoned to double check it was correct as I genuinely couldnāt believe it.
10 days later I got a text to say my ring was ready. An hour later I was in store collecting it and oh my goodness. I had to hold back tears. My ring looks brand new and I am over the moon. I am so incredibly grateful - thank you for giving me my engagement ring back. I will definitely be recommending you to everyone I can, and you will be my first port of call whenever I need a jewellers.
Thank you, thank...
Ā Ā Ā Read moreI absolutely love Donna Lane Jewllers. Recently I was lucky enough to experience nearly two hours in this beautiful small but perfect shop. I sat at a small table surrounded by glittering jewels, if a shop could hug, this one did. I've had a bad experience with Winchester jewellers in the past, but Donna and Nick put me at ease.with their easy friendly manner and professionalism. I took 3 rings in that I hadn't worn for many years because they were to small. Donna promised me they would come back looking sensational and she wasn't wrong, they sparkled I haven't seen them looking so good. The workmanship so fine, highly recommend Donna Laine, if you have jewellery that requires any kind of work. She will give them a new lease of life. It will be no surprise when my birthday came my partner wanted to buy me an ever loving ring, with out hesitation we chose to go to Donna Laine, again a wonderful experience. I now wear a stunning white gold and diamond eternity ring, It is so...
Ā Ā Ā Read moreIn 2017 š³ I brought in 3 sapphires from the Byzantine ring my daughterās Father had given me to commemorate her birth; as Iād wanted these stones to be reset into a pendant. As I had no idea how these stones could/should be reset, Donna suggested they sketch a few designs. We reviewed these, with my daughter choosing the āpeapodā setting. (It was also my favourite). My original intention had been to present the Pendant to my daughter, at her Nursing Degree Graduation. Thenā¦.. I endured both Cās. And time ticked by. This Easter š£ yes, March 2023, way past the initial Degree, and two Masters later; I collected the Pendant! To say ācollectionā was an emotional appointment, is an understatement as not only did this beautiful piece of jewellery exceed my expectations, the compassion & care from Donna & her husband, were heartfelt & very much appreciated; tissues were also at the ready. They really did go above and beyond, they truly are Masters at work. Thank you from the bottom of my...
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