UScellular & T-Mobile Authorized Retailer — Local services in Ada

I bought a new phone and my account number was changed without knowing it. The remaining balance of the old account was not added to my bill that I paid over the phone on time as I do every month. Consequently the remaining balance of the old account was turned over to collections. I have worked very hard to have good credit and I'm not happy that how they handled their business. I work out of state so I don't have a way to look at my mailed statement which is why I pay my bills on line or on the phone. What I've discovered by spending several hours on the phone is U.S. Cellular does not care about their customers. I would suggest...

I have had a hot spot for 4 years. I have never had a problem. Then I upped to 80mps. To watch Roku and save money without Direct. instead of tv. I repeated over and over what I was going to do. I didn't make it through first week without upping it again and again. I can't watch tv except a few hours a day. I am paying the same ad direct and am unable t watch much tv. That girl took advantage of the fact I didn't know...

I was hesitant going back into a store after the horrible experience I had with rude staff at the Arlington location. BUT, I am glad I did. Reuben made the whole process so easy for us and was very kind. As someone who manages an office that specializes in customer service, I would most definitely recommend her. I don’t even leave reviews honestly but I just wanted her to know I appreciated her kindness. It...