Staples — Local services in Ada

This store REALLY needs some work. I was in thia store for maybe 10 minutes at most, and while I was in I saw numerous safety issues, merchandising issues, and cleaning issues. This store needs swept, mopped, their top stock needs better organized, as there are boxes open with product that could fall on customers. On top of this the chain is not attached om the step ladder which should always be on it when not in use. There are half empty endcaps with signage falling off of them, and there are carts throughout the store with random products stacked in them. There are also missing price tags everywhere. I got in when there were no other customers in, yet I wasn't welcomed when entering. After wondering around unmarked aisles I finally asked for help and was pointed in the right direction. The cashier was nice enough up front, but that was the only positive thing about this experience. I've been doing retail management for merchandising and operations for quite some time, and these are unacceptable standards. I would advise someone visits this store and takes a look. I'm not from Ada, but everytime I've been in this store, it has been a mess....

The service is very slow. If you need a Label printed, the charge is over $1 for a label for a UPS package. I don't have a computer or printer at home. The first time I dropped off a package at this location, printing my label was free, because it was a return label, as this one was also. Maybe the difference is whether or not they scan a QR code, or print the label from an email. One of the other UPS drops in Ada charges 50 cents per label. The Ada Public Library charges 25 cents per page, and you can send the document straight to their printer when you arrive. Just expressing some frustration here. The ones in Dallas, TX would print a free label for me. The man who was trying to help me in Staples was very nice, just frustrating that more employees have to get involved to actually print the...

Kendrick & Co Printing is WAY CHEAPER @ $1.00 per page to FAX with them while Staples is charging $2.10! Not only does this store lack associates to assist you in anything you may need they want to charge ridiculous prices to fax something. And charging those prices one would think they could fix the craters in the parking lot and hire some employees! IT COST $18.38 TO FAX 8 PAGE'S. No where is it posted on the self-serve copy machine that it is $2.10 a scanned page, which I suggested to the manager he do. I wouldn't recommend anyone to do business with them. There are plenty of other way friendlier, cheaper, locally owned small businesses in Ada that do the same thing for 1/2 the price to do...