GameSurge — Local services in Akron

I call and ask if they have Xbox 360 in stock, they say yes it's $99 and includes 3 games. I get there, the guy pulls out the dirtiest Xbox 360 S model that I've ever seen and starts cleaning out with a baby wipe to get it "nice and clean for me" I ask him what the difference was between that and the much cleaner Xbox 360 E model and he tells me the S is NEWER AND BETTER (it's the opposite in real life) I ask for the E model and he again states he's giving me the newer better console. He then tells me I need to go "somewhere" and find a charger for the controller OR he could sell me the regular AA battery cover in his hand for extra $ I talk him into just giving me a working controller with my purchase. After spending about a half hour in this store to purchase something that I called ahead to buy he rings it up...

$130.00... On a $99 Xbox

I ask where the additional $31 comes from. He says tax. I inform him that Ohio's current sales tax is not 31+% He then says it's because I'm buying "the bundle" "The same 3 game bundle that you offered for $99?" I asked. He had no response. I tell him to have a great day and walk out. As I'm walking out the door he tells me I can have the $99 bundle for $99. Eff these guys. I wouldn't spend a dime in this place if I found it on their counter. Also, the place reeks of pot. Yeah it's legal but it's also a bad look for a retail...

My boyfriend and I use to go here all the time. The people are nice and cool and it qas great having a game store down the street. However, I needed a new wii remote because the batteries in my old one exploded. It as going to cost me 40$ for a used one. Supposedly it had the built in motion control in it and it was pink. So I bought it and whatever. I buy this expensive controller and what do I get? A dirty controller. The name Lexi was written on the back and when you opened the back of the remote where the batteries were it had battery acid all in it. I cleaned this thing up, rubbed the name off and after all that work I was pissed. I bought this USED DIRTY controller for 40$! I didn't mind spending the money on a working controller but they could have AT LEAST CLEANED IT. So, what do I do? I call the exchange and they have a black wii remote with built in motion control for 20$.. why 20$? Oh because it's used. I went and bought that one and my boyfriend went and returned the other one telling them that it was garbage. They gave him a gift card instead of his money so whatever. Going to the exchange from now on. They don't give me...

Being an old guy and first time gammer my son bought me a Xbox 360. I try and shop local to help support my neighborhood. So I go to GameSurge at 506 Canton Rd to get a wireless adapter and my first came, I asked the young man behind the counter who clearly didn't like his job, if he had an adapter for the Xbox 360, he rolled his eyes and said $50.00 I told him I looked on line and other places was selling it for only $19.00 and he just walked away, Wow.. But I stayed calm and I bought a game anyways but not the adapter I bought that on line at another Game store for only $9.99 with free shipping. As for the game, I brought home where my boy freaked out when he seen I bought a used game for $20.00 he went on line and Walmart is selling the same game New for $13.00. So my son goes to return the unopened game on was treated more rudely than I and was told no cash refunds. I had to take the "new game" to family video to get cleaned so it would play... I will...