Bedzzz Express — Local services in Alabaster

We went to three different locations in our area and researched online for what we were looking for. My husband and I both have had neck surgeries and we didn't need something being sold to us just bc it had all the bells and whistles. We needed something that would truly benefit us and our needs. At Bedzzz Express we had assistance from both Dana and Kendall. We immediately felt aheartfelt honesty from Dana because he had similar health issues as my husband and I and could really emphasize. He was very knowledgeable of his products and was able to explain why certain products worked better for us vs. others. We even left to think about it and went back to another location for, what we thought was a better price, and still went back to Dana. If it meant we had more peace of mind in the product we were buying bc of better advice given, then back to the best it was. And then he assured us he would match any price needed, so we had no worries. If you're in the market for a new mattress, we highly recommend these guys! Thanks again for being so patient with us and allowing us to harass you for multiple visits before making our...

I was in the market for a new mattress, and had already determined that I wanted an adjustable base because that is what I need. I had been looking online through a mattress company that I had seen advertised online but they were really pushy during chat, wanting me to order right then while we were chatting. I said no, that I wanted to visit a local store that carries the product so I physically check it out first. Their website showed Bedzzz Express carried the brand. I called and spoke with Jeffery who was very helpful and said yes, they carry the brand. I went to Bedzzz Express a few hours later after work. When I told Jeffery the model I was looking at online, he said they did not have that one but they had another brand that was actually better and cost less. I tried it out, as well as the features of the adjustable base. I absolutely loved it. There is a Memorial Day sale going on, so I got a really good price on a much needed product. I asked if they did Saturday delivery and they do. I am looking forward to the delivery and setup this coming Saturday, which I also consider a major plus - delivery within a...

Great selection of mattresses, however the sales rep was not as helpful as I would have expected. Had it been my company he DEFINITELY would not be working for me. He never asked a SINGLE question to us, never told us his name. We have never been mattress shopping before, and when we asked for a printed quote between the two mattresses we liked , he declined to offer a printed copy. Then mumbled under his breath “it would be a complete waste of my time to do that ” while we had our back turned. Luckily my entrepreneur husband did not hear this comment, as I’m sure he would’ve had quite a response. Needless to say, we were the only customers in the store. We will not be back to this location, and I HIGHLY RECOMMEND the owner put someone in this store that has the slightest clue how to sell and ACTUALLY serve the customers inside...