Goodwill — Local services in Alamo

Employees don’t want to sell the items because more likely want to keep them for themselves. I was buying a little push bike for my daughter , she was on it super excited for $10 . Employee without even seeing the tag was acting very weird see seamed nervous and asked me if I was taking the bike too . Obviously I was at the checkout and my daughter was on it . She then scans it and stays quiet for a while then goes and calls the manager. I’m still clueless on what is going on . Then she tells me she can’t sell me the bike because it’s makes at $61!!!! I then go ahead asked then why was it priced at $10 ? And she said because people change the tag ! Idk if she was accusing me but who changes the tag on good will ? It’s a sticker it would have obvious damage ! That tag was intact ! It’s obvious they wanted to keep it . She told me that the only way I could buy it was for $61 and they weren’t going to lower the price ! are you kidding me ! The manager didn’t even want to come out to speak to me !! And for $61 I rather buy new ! Horrible experience, I always go maybe more than 2 times a week . My baby left crying it was horrible drive home! They really need...

The service is terrible. My son was not sitting correctly on shopping cart. I was waiting for my daughter to try on some clothes and Leslie Dominguez (crew leader) just passes by and told my son to sit down. Instead of addressing the issues to the parent. She also turned back as she was walking to see my son. I asked her what was the problem? My son was doing anything but in the cart. Leslie was making the situation bigger than what it was. I continued shopping and she was harassing me while I was shopping and called her supervisor . Which I did not want to talk to and said If I didn't she was going to call the police. The police showed up and said I was banned because of this situation. Leslie Dominguez does not have any customer service as a crew leader and needs to get someone who is experience to handle...

I loved going to Goodwill. It was my favorite store until yesterday. I had the misfortune of experiencing negative and bad attitude from the personal. Never have I had any trouble with people’s attitude until yesterday. There were two ladies responding ugly to me. No respect. No professionalism. No care. Cashier was screaming at me demanding respect. When I asked her to give me the same 6 ft. apart I gave her by standing on behind the tape on floor. She explored with rage. My children were with me and started crying....