For anyone paying with a card, highly recommend to NOT leave your receipt blank on the “additional tip” because they will add whatever tip they want and then not do anything about it. I went in with my family on 10/13/23 and we were charged 15% gratitude on each receipt. So I didn’t leave an additional amount just signed it. When I checked my bank I noticed the amount was different. It was $15.00 more. I thought maybe after the 15% gratitude it would equal that amount but it was still adding up to more. I asked my father to check his receipt too and he also noticed his amount was off. In total it was about $26+ plus the 15% gratitude on each of our tickets we got charged. When I called the restaurant I was told they had to investigate and they would call me back. It’s been 5 days and I still have not received a call. I understand we are in times of need but it is not right for whoever added the additional tip choose to write whatever amount they please. If just my dad’s and I they took out $26+ I’m just thinking about how many other people they do this to and they don’t even realize it. I called my bank and...
Read moreFirst time here n my wife n i were very impressed. We got the sea platter for 2 which was more for 4. 2 shrimp cocktails, 2 ceviche tostadas, 4 large fried shrimp, 4 large tilapia fillets , 2 tasty stuffed crabs, a pile of fries n onion rings, 4 slices of texas roast, a nice pile of either rice with shrimp or with octopus, n a large salad. They start u off with a small veggie consume (soup) with refried beans, chips n a nice spicy green salsa. We came home with 3 fillets, most of fries n onion rings, toast, salad, most of the rice with shrimp, fried shrimp. all very good. Only thing was it was close to closing, so waiter was more occupied with end of day duties. We will...
Read moreThe steamed rice was dry and a little bland compared to the Pharr location. Server was nice but wasn't offered a refill on my drink. We sat in a high trafficked area and would've thought an empty cup would be obviously seen. We had to ask another server to please refill when I was finishing my meal. Condiments were proactively provided and Fish was cooked better compared to the Pharr location that didn't. Chips tasted stale and cold at both locations; guess I'm used to fresh, warm chips compared to other restaurants. Beans were offered as a dipping sauce for the chips while the Pharr...
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