Johnson & Sons Flooring — Local services in Alcoa

After searching for engineered hardwood at various places, I finally found what I was looking for at Johnson and Son’s in Alcoa at a great price. Colby was so helpful and answered all my questions. A few days later, I received a call informing me that the floor I ordered was on backorder. I was disappointed but was told if it’s the floor I love, that I’d be glad I waited. Indeed, I’m so glad I waited and I am thrilled. The floor is absolutely gorgeous. For me, installation was my main concern. Alexis and his buddy were our installers. He did the most beautiful job. You have to be a little artistic to lay this floor as the color and lengths vary greatly. He did everything to perfection. Very talented. He was so polite and they were both very professional. It was a 6 day job and when they left, it looked as though they hadn’t been there. Beautiful job in every aspect. Seriously, please give Alexis a raise! He’s awesome and I couldn’t be happier. The scheduling department and everyone I dealt with was kind, helpful and professional. I highly recommend Johnson and Sons in Alcoa. I will definitely do business with them in the future if needed. Just a top notch experience and that says a lot because I’m kind of a...

I can’t say enough good things about our experience with Colby from Johnson and Sons flooring. From the very first consultation everything was handled professionally and with great detail. We had hardwood flooring installed throughout our main level, and the quality of both the materials and workmanship exceeded our expectations.

The installers were phenomenal — punctual, courteous, and incredibly skilled. They took the time to walk us through the process, answer our questions, and even made some thoughtful suggestions that ended up improving the overall look of our space. Their attention to detail was amazing — from perfectly aligned planks, seamless transitions between rooms, and the finished product - it’s clear they take pride in their work.

They also kept the work area clean and tidy at the end of each day, which was a huge bonus since we were living in the home during the installation. The final result is absolutely stunning, and we’ve already gotten compliments from friends and family.

If you’re looking for a flooring company that delivers top-quality results with a team of true professionals, look no further. Highly recommend the Johnson's — you won’t be disappointed!...

I am absolutely blown away by the exceptional service and top-notch products at Johnson and sons flooring. From the moment I walked in, I was greeted with a warm smile by the knowledgeable staff, who took the time to understand my needs and preferences. Colby was really an amazing help to us and he was honest with his opinions. They showed me a wide range of stunning flooring options, and I was impressed by the quality and variety of their selection.

The installation process was truly impressive - the team of skilled professionals arrived on time, worked efficiently, and paid attention to every detail. They protected my walls, baseboards, and furniture with care, and ensured a seamless transition between rooms. The flooring was installed with precision and expertise, and the finish was flawless. The team even cleaned up thoroughly after themselves, leaving my home spotless.

The end result exceeded my expectations - my new floors look amazing and have completely transformed my house! I highly recommend Johnson and sons to anyone looking for outstanding flooring solutions and unparalleled customer service. Five stars isn't enough - I'd give them ten...