Ashley — Local services in Alexandria

Crystal showed compassion, patience, and love. She was understanding, knowledgeable, helpful, and loving. She was willing to go above and beyond what was required to research everything we needed, spend ample time with me, and be dedicated to me and my needs from start to finish. She even went as far as looking at pictures of my house, measurements, and design, and found pieces specifically for those spaces. She is creative and innovative.

She is not just a salesperson, she treats you with care taking into account all of your needs as a whole. She knew I needed a whole house full of furniture, she knew my budget, and she helped me from start to finish seeing that everything was perfect. And, yes, I said perfect. She is highly concerned about making sure everything is excellent. She puts forth the most diligent effort in taking her time with all of my numerous questions, listening to them and reassuring my concerns, and finding everything we needed. She took on extra hours when I was not there meeting with her to answer questions, emails, and find what I needed even if it was online or from another store. Each experience with her is a breath of fresh air. She is pleasant, joyful, and you walk away with a sense of belonging, acceptance, and the sentiment of being a part of a loving family. Crystal treats her customers with respect, honor, and integrity. She is not pushy and lets you make your own decisions. She also gives sound advice and superb wisdom concerning your needs.

I highly recommend Crystal who is enthusiastic, passionate, extremely organized, goal oriented, focused, and friendly, Crystal with her honesty, optimism, and motivation should be your first and last choice when it comes to buying at Ashley. I am so thankful for her and blessed by her. In a way, she has helped my family overcome adversity and achieve inner peace and...

I went to Ashley furniture Company on Tuesday, September 22 for the first time in three years. My husband and I Used to go to Ashley furniture every weekend because it was so awesome and we love the furniture displays and the accessories. He passed away three years ago and I have not been in Ashley furniture sense because it remind me so much of us. I would go to the parking lot and look at Ashley furniture but never had the courage to get out of my car to go into the store. I finally got the courage to go in on Tuesday and soon as I walk in I see this angel sitting on one of the sofas greeting me as I entered the store. She literally took me under her wing ask me a few questions on what my needs were and there we begin to communicate like we were old friends. She listen to my needs and she also listen as I vented to her about the loss of my awesome wonderful husband. And before I knew it I had what I went in the store for, no pressure and I felt as calm as when I was with my husband three years prior. That most awesome sales representative name is Judy PICOU... What an amazing person she is. In my eyes it seems like she enjoy every part of her job and she does it quite well. Thank You Judy Picou @ Ashley Homestore , Alexandria...

Chystal was absolutely amazing . She did everything she could to help me out with a bedroom suite and dinning room table and chairs .. My mother went to Ashley store every day last week to do my leg work and chrysal worked with her to help me out. I 100% recommended Chrystal

Got my furniture delivered .. Well,, it was pouring down raining and the delivery men took all of my furniture out of the boxes on the truck and brought all of my furniture through the rain into the house..

Mirror is cracked .. The bed I was told I didn't need a box spring but it did so I had to take the box spring off of my guest bed ans now it's so high I can't get into my new bed without help ..

I have contacted Ashley furniture and they will NOT work with me They got the money but they will not take care of what needs to be fixed and broken mirror. It's been a three week chore!! NEVER EVER will I buy furniture from Ashley again . I was talked into it by my mother .. I should have just stayed with Browns furniture and just be done . It's been a complete nightmare .

Never Again .

After they get your money they don't care about you anymore at...