Patagonia — Local services in Alexandria

Nick was AWESOME!

Nick should be an employee of the month! I came in and said: "I am going to hike in Iceland and I have nothing!".

Nick helped from start to finish to pick everything I needed, by being proactive and selecting the pieces ahead of time, in problem-solving my last-minute problems, and Nick also understood when the bill was too expensive and I had to remove items (Nick also helped my decision-making process), and on top of all, everyone at the store was very sweet and kind to my dog Ziggy.

Great experience! Thank you Nick for being...

From the moment I walked in, this was a fantastic customer service experience. I was warmly greeted at the door, and the staff went above and beyond to help me find exactly what I was looking for. The artwork throughout the store is absolutely stunning, and the interior design — especially the stage-like setup at the checkout area — made the visit feel special. Even if you're just stopping in to browse, the atmosphere alone is worth the trip. Truly a memorable and...

I love Patagonia’s business model ( lifelong repair on zippers, ability to recycle items and buy used items online at deep discounts). And their clothing is so well made that it lasts for years.

Sarah offered superior service at the Old Town location. In fact- all staff were helpful. I beelined it to the sake’s rack and scored a gorgeous pullover for my husband (50% off) that going to come in handy in the bitter...