Talbots — Local services in Alexandria

I went to Talbots today to return a $60 dress purchased online. I saw a couple of things that I liked totaling about $150. I had recently received a coupon in the mail for $20 off a purchase, but it expired before I could use it. I asked the clerk if I might have that $20 off the $150. She said no. The coupon had a limited time use. I get that. But she’s in a store at 11:30 am with nary a customer but me. Does that really make sense to let $130 walk out the door when retail in-store shopping is down for the count? My first high school job was in retail, and I know my old boss would have said...

I went to Talbots with my Mom this past weekend, and it was an excellent experience for her. She found everything that she needed and was impressed with the selection available at the store. The crisp colors, diverse clothing shapes, and variety made it all worthwhile. Erin helped us, and she went above and beyond to set up a fitting room for my Mom. Thank you so much. Five Stars, and I recommend it to all who...

Poor service... No one greets you, or offers to get you set up in a dressing room. No one checked to see if I needed different sizes. I got the feeling neither the new person nor the manager really knew the inventory ('Do you have any other navy pants?" "We might.") After I completed my purchase the only one who said thank you was me. Store validates parking if you remember to ask. Good...