I wish I could give them zero stars. After spending a lot of time shopping with my wife we TRY to check out using my wife's Big Lots credit card. It gets denied. Several more attempts, still denied. It didn't make sense as my wife just got a notification literally in the past week INCREASING her line of credit. We left a cart full amounting to about $109 and my wife called a customer service number because the store workers said there was nothing they could do. After being on hold a long time a rep gets on and tells my wife they "blocked" her purchase because it was suspicious. Said she normally shops a different location. Told her give her 5 minutes to "unblock" the card and she could get her things. Waited about half hour, went back only to be denied and embarrassed again. An associate printed out a register slip showing my wife had over $500 credit available but she still couldn't do anything about it. UNBELIEVABLE ! ! I was fit to be tied. Wait until...
Read moreIf there was a rating of less than one star, I would have given this one....I purchased an entire bedroom set (bed, nightstand, dresser, mattress, and box spring) and spend $1500....the box spring does not fit up my steps, they refuse to exchange it for a split box spring even though I’ve had it in my home for less than 24 hours....absolutely horrible customer service, I want to return the three pieces of furniture and go somewhere who tries to help their customers. I was going to purchase a desk also over there that matches this set, but I will not give Big Lots in Leechburg Pa another penny of my money!!! Very unhappy with the...
Read moreNice, neat and orderly store. Love shopping at this particular location on weekdays during the day. Most of the time its not busy and you are left uninterrupted. The employees have all been very helpful and are pleasant. And, this is a great place to shop instead of driving to the closest big box department store in Pittsburgh Mills. They have practically everything they have at competitive prices (and you save on gas and...
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