Webster Avenue Market — Local services in Allouez

I really wouldn't even give them a 1 star, but had to click one to post this review. Very bad experience, was embarrassed, treated like a child in front of customers and employees of this establishment. I do not wear a mask, I do not own a mask, I do own a prescription to Aprozolam which was prescribed to me by my doctor to use if I ever needed to go to a medical office during COVID where I would need to wear a mask. I went in to purchase 4 items, (shop there maybe 5 to 6 times a year) It was announced over the speaker that customer assistance was needed in my checkout. Girl wasn't checking me out but was looking for the manager/owner to come to our line. He proceeded to tell me his rules, and that I wasn't able to shop there without a mask. I said I'm medically exempt. He said it didn't matter and proceeded to tell me that I am able to shop during a certain hour early in the morning when they are cleaning and he stated that's the cleanest time to shop. Hmmm if he's so worried about COVID he's only cleaning that day and early in the morning? Wouldn't you be cleaning and wiping down every counter, carts, pin pad for credit/debit card? (They did not wipe down my area at all before my putting my 4 items on the belt none of the areas mentioned.) He then said, well I will let you check out today but never again without a mask and did I understand. How embarrassed I felt. I can't help I have this personal health issue, nor should I have to tell people about it. If he doesn't want me to shop there I'm definitely fine with that. Can't remember the last time I did stop there. I will never stop again and I will do my best to let people know about this experience. He could have handled this whole situation differently. First of all if he took the time to read the full MANDATE by Governor Evers there is a question/answer section where one question is...What do I do as a person or business owner if I see someone not wearing a mask. A: (by Governor Evers) NOTHING. How should he have handled this... He could have waited for me to be on my way out and start up a conversation with me regarding the mask. He should have never engaged me in front of others. What arrogance. But no he had to show how Powerful he was, the almighty. What a tiny person. I feel sorry for him that he has to treat people this way in order to make himself feel good and...

This store could really be something special for the great neighborhood it’s in. Unfortunately the owners haven’t updated a thing including the business model in probably 20 years. First it needs a remodel, the feel of the store is very old and feels cold. Second, I’d suggest they specialize in something instead of trying to be a standard grocery store. I think the neighborhood would really be happy with more organic and fresh food from the deli. People don’t mind paying more for quality but they don’t like paying more for the same thing you can get from a big box store. Third, the liquor dept could use some help, better quality and selection could definitely never hurt. I mean seriously, there is no other decent liquor store in miles of here, not that I have anything against Allouez liquor but I don’t like all my liquor aged. Love and lived in this area for a long time and am done just wishing for things to change at this place and my neighbors have the same opinions. Hoping they hear the people because we all would love to support a...

I don’t have any idea who is posting 4 or 5 stars but they obviously haven’t paid much attention during their little shopping trip. This place is dirty and quite frankly a huge food safety concern. The freezers and fridges are constantly broken and full of black mold. They have tons of expired food so you HAVE to check the dates on everything. The clearance food actually belongs in the dumpster. You can’t sell moldy food - but they’re too cheap to clearance it any sooner (like all the other stores do). The only produce you might be able to buy here if you’re desperate is apples. Plus, the prices are extremely high. It hasn’t always been this way but most of the employees that work there now just don’t care and the company doesn’t want to spend any money on repairs. Oh and not to forget, the automatic doors consistently don’t work either. I use to only buy food here during an emergency- and only if I wasn’t going to feed it to my kids. Now I won’t even step...