I am writing to express my extreme disappointment and frustration with my initial experience as a new student at your institution.
As a new student, I expected to have a smooth transition into the school environment. However, my experience has been quite the opposite. I have found it nearly impossible to get in touch with a live person to address my questions and concerns.
I recently emailed a faculty member from my personal email address regarding registration. Instead of receiving assistance, I was simply told that all communication must be done through the school's website. I then attempted to use the school's online chat feature, but was informed that the financial aid chat closes at 3 PM. I was advised to call the financial aid office instead, but when I did, I was met with a recorded message stating that they were busy and to leave a message.
This entire experience has been incredibly frustrating and disheartening. I hope that you will take my concerns seriously and make it easier for new students to get the...
Read moreMy experience at Gwinnett Tech has been truly amazing! Shout out to all the professors, they really care about their students succeeding in every area of our lives. I am so grateful for what God and this school has done in my life. I started here many years ago when I decided to go back and get my GED. I then went on to apply for entrance to their college and got accepted. I just finished my perquisites for the nursing adn program and am looking to get into their nursing program come fall of 2024. I'm so grateful for this school. Staff is always kind, librarian is always helpful, I have never felt to welcomed anywhere. My experience at Gwinnett Technical College has truly been amazing. Thank you to all the staff at Gwinnett Technical College on both campuses, you're making an impact in the lives of so many people! Lastly, shout out to the police officer's on campus. Thank you for always being kind and for putting yourself in the line of fire for us! God bless you and Jesus Christ...
Read moreThis is specific to the Kryterion testing center in Gwinnett Tech Alpharetta. The ladies who work there (Mondays and Fridays specifically) are so nice. I have taken a lot of professional certification exams in my career, and most testing centers are so EXTRA about the check in process and security. These ladies provide a secure check in process and ID verification, but without all the hassle and stress of being over the top with it like most places. Exams are stressful enough without all of that nonsense and police work. These ladies are friendly and helpful. Today I observed one of them going above and beyond to help someone who was confused about his GED and CLEP exam process. English was not his native language, so she went out of her way to help him and even walked down to an advisor to make sure he was only taking what was required for his specific...
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