Onelife Fitness - Crabapple — Local services in Alpharetta

This is a good gym as far as the facilities are concerned, but they took me for a bit of a ride when I tried to cancel. I went to the gym a long time ago with the intent of cancelling my membership. I remember talking to someone, and leaving under the impression that it was all taken care of. A few weeks ago I received a phone call from a gentleman stating that I need to update my account information so the gym could continue charging membership fees. I told him I had cancelled several months prior. He apologized for the misunderstanding and assured me he would have the problem taken care of. I just got off the phone with another representative today who said they have no documentation of my cancellation and that I need to pay some $120. Mind you the reason I cancelled in the first place was to save money. Im even more strapped for cash since now I don't have a job. If they lost their documentation the first two times I cancelled how do I know I'm not just going to get a phone call in another month or two asking for more money? Atlanta Fitness is a good gym, but if I were looking for a gym in the area I would suggest looking elsewhere. There are plenty of other gyms around town that likely have competent staff who will not continue charging you...

They have classes but the free ones here are like zumba and yoga type stuff. The ones I'd actually want to take (HIIT and other strenuous stuff) cost extra and shut down a room that I like to use, right when I'm able to get to the gym. So that's frustrating and disappointing. Gyms I've been to previously had those kinds of classes at no extra cost. But I guess that keeps the base price lower than what it would otherwise be.

Other than that, though, it's a pretty good gym. It's spacious, has a good mix of equipment/machines/etc. It's not too crowded, has a range of ages and abilities, isn't intimidating, is pretty utilitarian, neither super fancy nor spartan and grungy. The staff at the front are very nice; haven't interacted with anyone else.

A family plan would be nice. I'm kind of on the fence about paying full adult membership price for my teenaged kids; for now, during the summer, I'm making them go regularly enough, but once school starts back up, I can't imagine it'll be worth it.

[Updated: I think they recently shortened their hours to end at 6pm on weekends. Or if it was always that way, Google had it wrong up until a day or two before the day I wanted to do a weekend late workout with my daughter. Either way, I wish they didn't close early...

I have been coming to One Life for 9+ yrs now. A few yrs ago their longterm management and team members left, trainers have remained the same for the most part, they are great! I personally do not utilize them but a lot of the other local community parents do.

My biggest qualms with this location is they don’t deep clean EVER! The rafters, fans, and in-between the stationary machines have years of collected dust and dead skin. And the sauna… they let it get so bad every few years that they eventually replace the boards… Even the padded workout matts have years of hair and dust in the cracks. It’s honestly extremely gross. Deep cleaning in any public facility should happen quarterly aligned with closed days/ holidays, minimum 2x a year (don’t be cheap One Life, pay a service or use the local high school kids).

Lastly, they over sold their memberships years ago.

The only reason I still come is because I can literally walk here. But the only time it’s not packed is 5:30am - 7am and any time after 9pm during the weekdays. On weekends don’t ever try to...