It's a good shop. The owner has taken time to teach me things, so that's been helpful. The only real gripe I have is that I bought a used bike from them for $325 and was told it was "about 8 or 9 years old". Later, when I found out Bike Blue Book existed, I found out the bike was actually 14 years old and it's value is about $150. So, if you're buying a used bike, just do your homework so you know what you're buying. I'm not saying that they are dishonest, I honestly think they didn't know what the age was. But, in my opinion, if they don't know the exact age, they should say "I don't know how old it is". All that being said, I'm still giving them a 4 star review because the staff is very nice and helpful. They've taken time out of their day to do little repairs and teach me things for no charge. So it's a great...
Read moreI took two bikes here to get a tune up and they were done by when they told me they would be. He talked to me about a few questions I had with the bikes and told me what he thought of them after the tuneup. A couple weeks later I had shifting problems and went to discuss it with him (cable went bad). I purchased a new shifter cable and replaced it myself. It wasn't working so I took it back in to them to see if they could fix it. He made an adjustment 30 seconds after I brought it in, and he then spent 20 minutes talking to me about how the shifting works and how I can tune it myself if it gets out of whack again (never charged me for that visit). I will take by bikes here anytime I have problems or needs and would recommend...
Read moreIt's great to see a business consistently provide great customer service and friendly sales from the same building for 23 years. That's Rasmussen Bike Shop. John loves what he does and loves sharing his knowledge of bikes and everything involved with an active biking lifestyle. Can't say enough about our purchase experience. It was easy to see his passion for selling what best suits the customer, not what makes the most profitable sale for him. John adjusted our bikes to a perfect fit and explained how to get the most out of our new equipment. If you are looking for a new bike, a tune-up, accessories, or directions to the best trails, be sure to stop in and...
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