Barrow Fine Furniture — Local services in Andalusia

Buyer beware, we purchased a reclining couch and recliner in August. Upon delivery of said couch it was discovered the USB charger center did not work. This apparently was not verified if everything worked before delivery. We called and they sent someone out to look at it just to say yup doesn’t work. Well now we’re in November. Part has supposedly been ordered since august. Never once have they called from the store to update us on the parts or expected delivery of the parts. We have had to call them every two or three weeks. We were promised on the last call around oct 12 that it would be in around 2 weeks from then. Still no part or call. I think I have given ample time and understanding. Customer service does not exist. They were eager to take my 3500 dollars but not so eager to fix my furniture. I do understand that sometimes things happen and parts do not work by no fault of their own but it should be priority to make it right. This sadly has not been the case here. Will not recommend and will never do...

We purchased a larger amount of furniture. Within a year a motor has gone out of our recliner. The recliner has a 5 year warranty. I been put off with excuses as to why the chair has not been picked up and fixed. Today, I went to the store and was told the Manager, Asst. Manager or Owner was not there to help. The customer service is NOT good after you purchase furniture. Our sales lady was great!...

Angie was very knowledgeable and was a great help. Disappointed that she showed us a bed we were sold on to then be told they don’t carry the bed anymore. (Not her fault) however she was helpful with finding a bed and all the other furniture we needed. This would be the first place we go to for furniture from now on. Large show room so plenty...