Burger King — Restaurant in Andalusia

Started off by waiting 10 minutes to order when there was only 2 cars ahead of me. Waited another 10 minutes for them to take our money. Then we waited another 15 minutes before I went inside to see what was taking so long. They ended up being honest and saying they gave it to another customer. So I waited another 10 minutes for my food. Finally got it and got to my car and guess what, it was the wrong order all together. I started to go back inside where I was rudely greated at the door. I was thinking I am about to finally get the right food. But no that didn't happen. They took my bag and had a return receipt for my order. I asked what was going on and that's when the manager finally came from the office (he was not in his right mind, DRUGS) he said we gave your food to the wrong people so here is your return. I said I didn't ask for a return just wanted my food for my family. I would have went anywhere else to eat but this is the only place that was open. We ended up driving 2 hours to the next place to eat. My daughter and wife finally ate at midnight. Worse place to ever go. Maybe go back to doing drug tests and getting these sorry people out of important roles (even if it is just a burger joint) Managers should be role models and making their employees better to be successful in their careers. But this is what you get when you go off of what someone thinks, feels, and represents instead of their...

I never really leave reviews but I felt the need to warn people of this place. This was the worst fast food experience I've ever had. First we had to wait probably 10 minutes to order (when there was only one car in front of us) then another 10-15 min to get our food. While sitting in the drive thru the cashier was drinking out of an open cup, which was sitting out on the counter. Once we received our drinks and tried them, they did not taste normal. Once we got our food, we were missing one of our fries, to which they handed us another bag containing an order of fries and onion rings (which we didn't order). We had ordered a plain double bacon cheeseburger, a double cheeseburger, and 2 fries. We received 2 single burgers one with ketchup and the other with mayonnaise, 2 orders of fries and an order of onion rings. We didn't want to complain and wanted to be on our way since we had a long drive ahead of us so we ate our food, and went inside to use the restroom. The restrooms were dirty, both men's and women's. The women's sink barely drained and my husband said the men's sink looked like it hadn't been cleaned. There were at least 2 customers that were complaining/returning their food on the inside. Also all of the doors were propped open because their vent hoods were broken, so the whole store was smoky...

I went in tonight, they did have great customer service which is why I gave 2 stars. The food wasn’t fresh enough to serve though. The fries tasted like old grease. I ordered 3 chicken fries and they had looked and tasted like they had sat in the warmer for at least an hour. I also ordered an original chicken sandwich and the edges of it was hard and also discolored as if it had started to sit for a while. All of the items (chicken fries and chicken sandwich is apart of the bundle special they’re offering - mix & match 2/$5) are hot selling items and I would expected them to taste somewhat like they had been cooked 10 mins ago. They were also pretty busy in drive through and pretty empty in the lobby, we had to ask the manager to wipe the tables bc there wasn’t any clean tables at all. I just ended up with a refund. I had lost my appetite after receiving brittle...