The Produce Station — Local services in Ann Arbor

Came in to shop for some flowers and explore this lovely little produce shop/cafe that came so highly recommended to us, as we are new to the area. We were immediately greeted by a very aggressive woman, who is apparently in management, who proceeded to berate my friend for having a service animal. Instead of calmly asking us about the legitimacy of the service animal, which every business has the right to do, she began by aggressively speaking over us as we were trying to answer and made us feel incredibly unwelcome. Before we were even given a “hello” or “welcome” we were met with multiple very loud “NO DOGS ALLOWED”. I tried to explain to her that, yes, the service animal is indeed a working animal and yes, he does accompany my friend to the hospital, and no we’ve never had a problem with him in spaces before. This was apparently not a good enough answer for her because she continued to berate us- so my friend who was understandably frustrated at this point blew up and we left.

Huge disappointment for anyone with invisible disabilities. Ruined our entire day. My friend has crippling anxiety and a physical disability and we were simply just looking to quietly purchase flowers and have a coffee. This business is not ADA compliant or...

I contracted with The Produce Station for a baby shower I was making. This business came extremely highly recommended from the colleagues; was told simply the best in Ann Arbor. I needed a simple order- 4 different (hot) quiches and a fruit platter. We arrived on time. After waiting 10 minutes (which was throwing off our entire timeline) the warm quiches came out. No fruit. We were told we didn't have a fruit tray. I showed the woman my fully paid order. Another 10 minutes go by. We are finally told they are working on it and wiull call when its ready. Needless to say, that did not happen. What did happen was were left scrambling to find fruit for a 25+ person shower in 30 minutes. I have requested a full refund of this order., to commensate for our time, lack of food, and horrific inconvenience! Communication was unacceptable. The excuse: short-handed! By the way: our fruit tray was given to the catering pick up order before ours!!

Follow up: the catering manager has been in touch with me and they have refunded us. He was extremely apologetic and kind. That goes a long way in my book...we can't change what happened, but they have tried as best as is possible to...

Rude, dramatic, and unhelpful staff. Went to buy a few succulents for a bouquet and the parking wasn’t very clear as there weren’t painted lines and I’m assuming part of it must be a one way that isn’t marked and so on. I ended up parking next to a pile of soil bags and left some space on the side facing it so people could get to it if need be but, still far enough over people could park on the other side. While I’m shopping a guy is walking around to all the other people there saying things that make me sound like the dumbest of dumb with descriptions that could only physically match me. I don’t understand how he was comfortable enough to call me names while I was within earshot but, not to simply ask me to park somewhere else. None of the other staff even payed attention when I’d ask a question to where things were located. Although the plants were great I can’t see myself...