My family & I were visiting from out of town and we spotted this play space next door to the Lego Store. I brought my daughter over to check it out…not knowing what it was, just curious if it would be a fun place for my two kids, niece and nephew to play inside while we were there. We stood in line waiting to speak to the woman at the front desk. I had zero idea what it was, but there were a few different signs with prices listed. I started asking the lady what the entrance fee covered and she continued to give me a marketing speech about what this play space wasn’t (which didn’t answer my question), and so I asked for more clarification and she started to run down what was inside and I was genuinely interested and she decided it would be in her best interest to tell me how rude I was being (!!). I was beside myself. I said, “Oh wow…really?? Okay we’re leaving…” and my daughter started crying. You would think she wanted business (and could have had 4 more kids), but maybe doesn’t understand the basics of customer service?? I...
Read moreCant believe how quickly people give out 1 star when this place just opened. Seriously support business and be positive that they’re opening a place for kids to have fun!! Take your 1 star somewhere else. Dont be miserable. My toddler had so much fun here today. She can stay here and play all day!!! . We drove an hour from Frederick to check out this place. Wish it was closer so we can take our kid here every week. Also, i kind of wish you don’t charge the adults. For a family of 3, its $45. Its very expensive each time. The adults just watch them and dont play…? I understand you offer the special discount however 10-11am mon-fri, we have work… so not everyone can take advantage...
Read moreClean and manage I took my kids there because they have promotions 1 parent free in July. I don’t understand why adults have to pay we don’t gonna play we get in because our kids there. I don’t think we will go back because I have 2 kids and me and my husband have to pay too that a little too much library have the same thing and they are free. If adults free I think you will have...
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