I rented a bedroom set from buddy’s back in November 2018 I made my biweekly payments if I couldn’t pay one week I’d pay the next week so back in March when I went to pay Boris told me my account was closed and he need to pick up the furniture I was like why he said I missed a payment and I said usually when I miss a payment I always pay the next week he said no the Manager Pedro said he had to pick up the set I asked for cooperates number they said they didn’t have it now why would a company like this don’t have that number they were calling me private from there personal number threatened me that I was going to jail and I said before I give it back I needed to speak with someone who doesn’t work here it’s already a shame that no one on this site speaks good English enough to answer simple question Pedro doesn’t have a boss he says higher then him now today Boris is in my job telling me he is surprised the police hasn’t got me yet there looking for me there is something on my license I stole from them I’m going to jail that is such bad business how un professional this company is they would leave papers on customer cars in the parking on random doors Boris is swearing me down that I’m wanted and I’m going to jail in front of a witness this statement is being made they they would knock and kick my door the property manager has even instructed them not to use there code to knock on my door he said he had to knock because the police was on the way I have never seen someone go to jail about this .they need new people over there who will tell the truth and work with people that they can...
   Read moreHorrible experience!!! Paid over the phone for my items/delivery. Associates NEVER said I had to be there to sign paperwork(my 20yr old was home). I LEFT MY JOB AN HOUR EARLY to be there because the delivery driver asked what time will I be there. I’m home waiting, no show. I call to see what is the hold up, they say delivery has been backed ip all day so they’ll deliver the next day. Why DID THEY NOT SAY THAT WHEN THEY CALLED TO TELL ME THEY DISCOUNTED THE ITEM DUE TO MISSING PIECES!!! I’m very upset - I could’ve went somewhere else, & I’m really pissed because I have to wait to get my money back!!! POOR COMMUNICATION!!! POOR CUSTOMER SERVICE!!! I WISH I DIDNT HAVE TO GIVE A STAR, especially after the sales person kept saying “we gave you a discount”…that’s no deal for me when a major piece is missing!!! It should’ve been discounted!!! What about me missing work? Compensate me for that!!! Just like yall have a job to do, others do as well & I LOST IN THIS SITUATION!!! I LOST ALL ACROSS...
   Read moreTook my wife to this location to purchase a sectional explain to manager that we were strictly doing pre-approval because we had not been notified of an upcoming move in date. Did application was approved that day next thing we get a 58.00 bill had now even received a delivery date finally we get a date to move in 9/7 we tell them the date they tell us we gotta pay 125.00 cause they started the agreement the day we came in to do application. The application starts when we come in to pay not when we do an application. Need location manager contact me asap this young lady is a truly dishonest person and should be fired when I call for corporate number she refused when I ask for. District manager name she stated he had been sick and hadn’t been working turns out corporate stated his name is Matt baker and he had not been out sick I’m gonna give the general manager a couple days to reach out with a solution, before taking...
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