Kirkland's Home — Local services in Apple Valley

I ordered a floor mirror, online, on August 7, 2019 that was to be shipped to the store (Apple Valley, CA). I received an email stating my item had shipped to the store, on August 9, 2019. By August 10th, Kirkland had my money. After two weeks, I called the store and asked if my order had come in. they told me no, but that it should be in the next Wednesday, when they received their new shipment. I called every Wednesday since, and received the same response: It had not arrived, it was showing "released", it would be there the following week, and 'no' they did not have one in stock at the store. Today is September 5th, and I had a supervisor (Jennifer) call me, only to state that she authorized them to ship another mirror. When I asked when I would receive the mirror, she said, "I don't know" Not only was she very callous, but she was not accommodating, nor did she try to rectify the problem or my frustration. She did not even mention expediting the shipping or having it shipped to my house. I order online, often, and this is hands down the worst experience I have ever had. I have had items from China come faster than this. To top it off, she sent me an email stating that the store received my mirror, but it was damaged. This is absolutely not true, since I called yesterday and was told it had not come in and they had no mirror in stock (the same answer they have given me the last month). Furthermore, the wrong order # was on the email that was sent to me, today, stating a replacement mirror will be coming (not has shipped). I will NEVER recommend nor purchase anything online from this...

This store carries unique home decor. Themes, meaningful sales floor displays show me employees care about merchandise, have creative design, want to help customers find "the perfect piece" or collection inside the store. There is a lot to shop for yet the store never feels too crowded. I get the feeling of unique products with limited supply, keeping each item valued rather than overstock pieces. I think this attracts me to the store, prices are reasonable and shopping feels almost special order boutique. Got to get the perfect piece before someone buys it.... then keep shopping because so much needs the next piece showing on the sales floor. MODERN COUNTRY CHIC RELIGIOUS DECOR ONLY K irklands Homestore Carries....

I love this beautiful store. As soon as you walk in the air smells so good and you get greeted and welcomed immediately. The store is not real large but it is stocked full of beautiful decorative items for your home at excellent prices. Everything you need to accessorize your home is here including some small furniture items. Returns are amazingly easy and everyone is so nice and helpful. I can spend hours in here and have purchased a lot of things for my home here as well. Everything is quality and you can't go wrong. Even if you're not looking for anything right now, take a stroll through here and look at all there is to offer. Very peaceful...