U Plus Fit — Local services in Arcadia

Come here mainly for pole via Classpass but haven't been back because it's been costing over 15+ credits, but I love Ruby the instructor so wanted to give her her flowers in this review.

Story time - I've taken a class once elsewhere, it was my first class in a long time and that instructor basically just left me out in the cold as she tended to her more experienced students, chatting and cackling away with them as she gave me random conditioning exercises to do. I felt very alone (and also out of shape) that I was too scared to ever go back to another pole class.

Two years later I decide to take a class with Ruby and that was completely night and day. Everyone in the class was so sweet and encouraging and even though I was new and inexperienced, Ruby gently reminded me that everyone always start somewhere and that we should always be proud of our progress, big or small.

So if you ever want to try pole, Ruby is an excellent instructor to get you started. She's so talented and really cares about her students and their success and I feel very lucky to get to learn from her.

Also this new location is nice but the parking lot is small so just a precaution. Also before you enter classroom make sure to...

Overpriced Service – The average cost for private Pilates sessions in the SGV is approximately $850 for 10 sessions. In comparison, I paid $595 for 10 semi-private sessions at U Plus Fit. Unfortunately, the service provided has not lived up to this value. Company-First, Not Client-First Policy – I have attended four sessions so far, and each time my classes were either requested to be moved or rescheduled to accommodate instructor availability, due to insufficient sign-ups in my preferred time frame. This constant disruption defeats the purpose of signing up for semi-private classes. Poor Management & Communication – Michelle has been the most difficult communicator I have ever dealt with. She hung up on me three times in one day when I raised my concerns. This behavior is unprofessional and unacceptable in any customer...

This Pilates studio surprised me a lot. Both Michelle and Huihui are very professional. They not only teach the movements but also provide detailed explanations on how the muscles engage, how to perform correctly, and how to maintain a neutral body position in daily life. I've been doing it for three months (2-3 times a week), and my posture has improved a lot. I can clearly feel that my muscles are growing and my fat is losing. My shoulders, neck, and back feel so much better, I wish I had started practicing it earlier. It's a lifesaver for those of us who sit at a desk for long hours!

The studio has a very clean environment, plenty of equipment, the other groupmates are also very friendly. There are a variety of courses available, and those classes can be booked by the App, allowing for flexible scheduling. I highly...