Phone Fix — Local services in Archdale

Update: in response to their reply, please don’t believe their lies. They did not replace the port. I was on site with the new company when they opened it and explained to me many things including the fact the port was not changed. They still won’t tell me what missing components they are speaking of, just keep repeating the same sentence. Operate on Google hours? I was there almost an hour into open hours and you were not there. Didn’t block me? My calls going straight to voicemail and iPhone not delivered messages say otherwise. Please stop lying to cover up your unprofessionalism.

DO NOT BRING YOUR DEVICE HERE. Beware. This is the most disturbing experience I’ve ever had with a business. I brought my sons iPad to be fixed as it stopped charging. I had taken it somewhere else but their timeline didn’t line up with ours since it’s used as a communication device for our limited verbal autistic son. So we called this business and he said he could have it ready by Monday. Upon arrival, I was met with inconvenience approach and felt very unwelcome (shoulda left then) then they take the tablet and say they call later, well where is my receipt or proof I just given you this item? So I saw a paper on the counter which I! proceeded to fill out and take a photo just in case. He had given me a price on the phone which I understand it can change. Then on Monday he tells me price has change, ok then, we just need it fix, a whole week goes by and then he said there’s “missing components” inside the tablet. What do you mean? I know I didn’t take anything out and my son 8 year old for sure didn’t. Then he tells me “it’s not worth his time to fix” - what in the world kind of business is this? I said I was patient enough to give an extra week we didn’t have so I’m coming to pick it up. The hours on door are 9am to open, but only it’s 10, I get there at 1025am all lights are off. I texted him and he had blocked me! And I know he didn’t bc my husband called and his call went thru. I had to call his “buddy” from another shop to let him know if he didn’t return my property I would be filing theft charges. Upon speaking to two of his neighbors they said is not the first time they get walk in people complaining about his business practices. Finally I got a call to come pick up, I take it somewhere else and now the tablet is completely ruined, he messed up the mother board according to the new legitimate business we took it to. This is so disturbing and don’t understand why not just say he couldn’t handle the job instead had to break my sons way of communication right before Christmas. MAY YOU HAVE THE FORTUNE YOU DESERVE for ruining...

Went here for a shattered screen repair. Was fixed quickly and no more expensive than anywhere else. However he got glue all over my phone and the buttons. Some I managed to scrape off but not all. The new screen is also scratched. But the main reason I gave three stars is because ever since the phone got fixed the battery has been draining rapidly! Goes from 100% down to zero in just a few hours. I looked it up online and it said that it is because the phone screen that was purchased is not the same as the original screen. That it is a cheaper screen and uses more energy than the original screen. This is a relatively new phone that cost $1,000 that I now want. Really nothing to do with because of how...

I had my i phone 12 pro max fixed here the ear speaker, and the loudspeaker i got it back face id wouldnt work anymore took to apple they wouldn’t touch it bc the parts werent apple i was told apple has to unlock my face id or something again okay great i just gotta keep manually unlocking my phone then notice shortly after my screen is messed up it spazzes out types things i didnt type gets stuck doesnt respond to touch like it did before and after 100 dollars to fix those things i now have to just get a new phone bc its really frustrating when you cant even text properly on your phone or scroll properly mind you it had absolutely none of these problems before it was taken here just...