Jimmy's Western Wear — Local services in Ardmore

I bought 2 boots at jimmys which were not well made by fenoglio and the sole was coming off after a week of daily wear. I work in the cutting horse industry so we ride a lot. So I really need a good boot. After returning one of the pair 3 months ago cause they told me they’d fix it free of charge ( since the boot came with defects) I’m still waiting for my pair 3 months later with no employees letting me know what’s going on, and every time I call they say they don’t know anything and it could take more than 4 months ?!?!? I sent an email to fenoglio but never got no response. I’m never buying Fenoglios again and recommend u don’t either. With all that being said, really good people work there! Customer...

I had been looking in many places for a specific hat for my boyfriend for several weeks but was trying to wait for a decent sale price before I went through with the purchase. One day I Googled it and found it on sale here for MUCH less than the other retailers I had been looking at. I purchased it and called to request the shape I wanted (apparently most people don't do that but the guy I talked to was REALLY nice about it). It shipped the same day and I received it less than a week later. I felt like I got an incredible deal just from multiple weeks of comparison-shopping and was really pleased with everything....

THEY STEAL FROM THEIR CUSTOMERS. Bought a $400 gift certificate, when I purchased it I asked (twice to be sure) if my husband could custom order a serratelli hat-I was told he absolutely could. They even showed me the book they order from. When my husband went it to redeem the gift certificate we were told he can’t order a hat. That’s the only reason I bought the gift card. When I asked for a refund I was told they would give me half my money back is all. I never got any of my money back before they went out of business. They stole $400 from me and didn’t care to even try and...