Review of CSX - CorePower Strength X (Upper Body) at the Clarendon Studio (1929 Clarendon Boulevard)
I attended the CSX class at the CorePower Yoga studio in Clarendon, and while the workout itself was solid, the overall experience left much to be desired due to misleading advertising and poor customer service.
The studio prominently advertises a “free week,” giving the impression that you can attend your first class without commitment and only begin payment if you choose to continue. This seemed like a great opportunity to try out the studio. However, when we arrived for the scheduled class, we were told that the “free week” wasn’t allowed and payment was required upfront. This directly contradicted the email we had received just prior, which explicitly stated, “Your free week starts after your first class.”
When we brought this discrepancy to the staff’s attention, their response was dismissive, offering no real explanation or resolution. Being told, “it’s not allowed,” without addressing the conflicting messaging left us feeling misled and undervalued as potential new customers.
While I understand the need for clear policies, it is unacceptable to advertise a promotion and then fail to honor it. This lack of transparency and accountability reflects poorly on the studio’s professionalism and respect for its clientele.
If CorePower wants to attract and retain new members, they need to improve their communication and honor their advertised offers. Sadly, the experience felt like a bait-and-switch, which overshadowed what could have been a positive introduction to their studio.
Until they address these issues, I would caution others to carefully verify terms before signing up or...
Read moreTerrible Experience at CorePower Yoga Clarendon
I had an extremely disappointing experience at CorePower Yoga in Clarendon. My sister gifted me a gift card for my birthday, and I finally had time to use it on Monday, February 3rd, 2025. When I arrived at 5:10 PM, the two front desk staff did not know how to redeem it and instead of admitting it or finding help, they seemed irritated and unhelpful. One of them kept changing her answer, and I ended up wasting nearly an hour just trying to redeem my gift card. In the end, I was sent home with no resolution and given an unclear manager schedule.
On Wednesday morning, my sister—who purchased the gift card—asked about the issue, and the staff assured her everything was fine. She even left the physical gift card under my name for me to pick up. However, when I returned that evening, I was met with more dismissiveness. The teacher, B, insisted on checking their system instead of simply handing me the physical card. When I explained, she became visibly annoyed and ignored me. Another front desk employee reluctantly tried to help, but in the end, I never got my gift card back.
Beyond the poor customer service and lack of basic training, I felt discriminated against. Every white, middle-aged customer was greeted warmly, while I was ignored and dismissed from the moment I walked in.
This location lacks professionalism and inclusivity. If you’re not a white, middle-aged woman, don’t expect helpful service. I would never recommend this place—they seem more interested in tracking attendance than actually...
Read moreSubject: Feedback on Music Selection – CorePower Yoga Clarendon
Dear CorePower Yoga Clarendon Team,
As a current member and someone deeply committed to the practice of yoga, I want to share a concern that has been affecting my overall experience in class.
Yoga is fundamentally a journey inward — a space to quiet the mind, calm the senses, and reconnect with the present moment. However, I’ve noticed that some instructors play music that feels at odds with this purpose. In particular, songs with prominent lyrics or jarring, inharmonic tones can disrupt the focus and peaceful atmosphere that the practice naturally cultivates.
While music can be a powerful support to the flow, I believe it should enhance the inner stillness we seek rather than pull us outward. Calm, ambient, or instrumental music tends to align more closely with the intention of yoga. Lyrics — especially those with emotional or energetic charge — often do the opposite, creating unnecessary distraction.
This feedback is shared with deep respect for the instructors and the CorePower community. I truly value the space you provide, and I offer this input in the spirit of helping preserve the integrity and depth of the practice.
Warm regards,
Juan...
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